Angi Customer Success Manager (CSM) reviews

2.5

Be the first to recommend this company

(3 total reviews)
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Jeff Kip

Not enough data to show CEO approval

Reviews by job title

3 reviews
2.0
Oct 2, 2024

Terrible Product

Recommend
CEO approval
Business Outlook

Pros

Remote work. *Sometimes* you may get a decent check

Cons

The product is barely functional and highly unpopular with both pros and members. Goals are often unreachable without prospecting upsell outside of your daily responsibilities. If you take a day off you will be set behind for a week due tot he workload. You will develop an anxiety problem working here.

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Angi Response
1y
Thank you for leaving a review, we are glad to hear that you are enjoying the remote work environment. We understand that there is always room to improve the overall experience and we continue to invest in putting the right teams in place to better our products and our customer experience. We recognize that roles can be challenging, which is why we aim to encourage our members and set them up for success with our extensive training and have had hundreds of employees who have had long, successful careers at Angi as a result. We thank you for all of your continuous contributions to Angi!
3.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Good money-making opportunity Good atmosphere Good free coffee good office location at the time (downtown)

Cons

If you aren't good at sales then you will fail at Angi.

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Angi Response
4y
Thanks for leaving a thoughtful review and for your time on our sales team. We're excited to learn about the positives you took away from your role including our culture and the potential to earn. While sales isn't for everyone, we have trainers and managers readily available to help representatives with any lulls in sales when those situations arise. We're thankful for the two years you spent on our team and hope your experience sets you up for future success! - Tom Cheatham, SVP Sales Strategy

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