Angi reviews

I'm sure the company and management has advanced and changed some of their policies since I ended my employment there, but a few of the things I disliked that ultimately led me to seek other employment centered around the internal culture. I had fun getting to know coworkers at happy hour events, but there was a heavy drinking culture. There were expectations to be available near round the clock. There were evident office politics and a hierarchy based on favoritism. I did not work within customer experience, but the hierarchy consistently put customer service associates down when they were some of the hardest working and highest contributing members to the company, which was at times hard to witness. I'll never forget having a conversation where I learned how little they made but yet how much was expected of them. While most of the company can enjoy and afford to take time off for vacationing, that was not a reality for CX. Finally, the lack of clear advancement and learning opportunities outside of favoritism was an issue I knew I did not want to attempt to ride out.