Is Aon a good company to work for as a Client Service Advisor?

Client Service Advisor professionals working at Aon have rated their employer with 4.2 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of Aon employees being 3.9 out of 5 stars. Search open Client Service Advisor Jobs at Aon now and start preparing for your job interview by browsing frequently asked Client Service Advisor interview questions at Aon .

Does Aon pay Client Service Advisor employees well?

Client Service Advisor professionals rate their compensation and benefits at Aon with 2.7 out of 5 stars based on 23 anonymously submitted employee reviews. This is 25.8% worse than the company average rating for salary and benefits. Find out more about Client Service Advisor salaries at Aon.

How happy are Client Service Advisor professionals working at Aon?

76% of Client Service Advisor employees at Aon would recommend their employer to a friend. This rating has increased by 126% in the past 12 months. Client Service Advisor professionals have also rated Aon with a 3.6 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.3 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Aon?

Analyst (240) , Consultant (217) , Account Executive (151) , Senior Consultant (129) , Intern (121) , Director (111) , Actuarial Analyst (107) , Broker (97) , Manager (97) , Account Specialist (86) , Business Analyst (79) , Associate Consultant (78) , Senior Analyst (73) , Account Manager (68) , Insurance Broker (65)

What are the pros of working at Aon according to real employee reviews?

"Work life balance was good for me being able to work from home more often than not after the first couple of years." ((in 624 reviews)); "Great people to work with and work as a team and very easy to get along with" ((in 536 reviews)); "Good culture and WLB." ((in 438 reviews)); "Aon has good benefits auch as 401k and they scored a 100 percent on the equality index for nine consecutive years." ((in 391 reviews)); "Great colleagues and fun (yet stressful) atmosphere." ((in 240 reviews))

What are the cons of working at Aon according to real employee reviews?

"Low pay and year end bonus" ((in 267 reviews)); "Poor management and too many gaps in the systems" ((in 248 reviews)); "Bad managers stifle progress and the company doesn’t get rid of them even though there are clear problems." ((in 112 reviews)); "There is no training provided; however colleagues will get angry and rude when mistakes are made." ((in 93 reviews)); "Long hours and hard to receive OT pay if you work more than 8 hrs as non" ((in 76 reviews))

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Aon

Aon Client Service Advisor reviews

4.2

76% would recommend to a friend

(23 total reviews)

Greg Case

Not enough data to show CEO approval

98% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Career opportunities

3.6

Work/Life balance

3.3

Culture & values

2.7

Senior management

2.7

Compensation and benefits

Client Service Advisor employees have rated Aon with 4.2 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Client Service Advisor professionals have an excellent working experience there. Aon is rated in line with the average (within 1 standard deviation) by Client Service Advisor professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

23 reviews

4.0

Apr 29, 2019

Flexible, engaging, great for development

Client service advisor

Recommend

CEO approval

Business Outlook

Pros

The training provided and time given to study professional qualifications is second to none. Have access to a huge depth and breadth of facilities and peoples expertise and the agile working and flexibility offered makes going to work seem less like a 9-5 job.

Cons

Salary is below market standard and the company are reluctant to offer bonuses. Due to the role level system it can sometimes prove difficult to get promotions and therefore substantial pay increases.

4.0

Jan 19, 2018

Client Services Advisor

Client services advisor

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours Work from home (depends on department) Good culture

Cons

Based in Sandton.. Traffic is a nightmare

1.0

Sep 4, 2017

Avoid at all costs!

Client service advisor

Recommend

CEO approval

Business Outlook

Pros

At least you have a job / salary

Cons

Management who are not up to the job of actually managing people. Poor career progression (preventing capable employees from developing and moving in to better roles) - this is promised at interview and never delivered on. Lack of support for those who are off on sick leave or have a disability. Relocating staff to regional offices Lack of a proper welcome / introduction/ training programme for new employees. Redundancies - getting rid of good, loyal staff because of cutbacks, then employing new staff who are cheaper and less knowledgeable in the same roles. Managers lack of knowledge of theirs was staff job roles. Graduates are given priority over other staff with regard to training and career progression. Micro-management.

Viewing 19 - 21 of 23 Reviews

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Aon

Aon Client Service Advisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible, engaging, great for development

Client Services Advisor

Avoid at all costs!

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