Aon Customer Service (CSR) reviews

3.9

71% would recommend to a friend

(122 total reviews)

Greg Case

95% approve of CEO

81% positive business outlook

Customer Service (CSR) employees have rated Aon with 3.9 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Aon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

122 reviews
5.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The Med and Dental benefits, PTO and 401k, are great.

Cons

Not much really but like any other corporation they pay outsiders more than people that have been in the same job for a few years

3.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Its a great job for people who like dealing with conflict throughout the day. Sometimes it's busy. Sometimes it's not. They cater food alot and keep lots of snacks in the office for employees.

Cons

The pay is about half of what I think it should be since it wants someone with a degree.

2.0
Aug 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Constant work and metrics to keep you actively working.

Cons

Culture of overworked, burnt out employees, with turnover rates that make it easy to get along with the people you work with because you won't see them very long.

Viewing 34 - 36 of 122 Reviews

Glassdoor has 9,356 Aon reviews submitted anonymously by Aon employees. Read employee reviews and ratings on Glassdoor to decide if Aon is right for you.