4.0
Jun 27, 2017
Recommend
CEO approval
Business Outlook
Pros
Learned a lot about FMLA and STD taking calls nationwide that has helped in my career - Information is readily available to you via binders - Training is shadowing another coordinator and there is an instant message system to communicate with others if you have questions -
Cons
Need to stay in workstation to be available for incoming calls - You are rated based on how many calls you can take and how long each call is, rather than on customer service - Breaks and lunches are scheduled, makes it hard to socialize with others -