Aon reviews

3.9

77% would recommend to a friend

(7,373 total reviews)

Greg Case

88% approve of CEO

73% positive business outlook

Aon has an employee rating of 3.9 out of 5 stars, based on 7,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aon employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Feb 16, 2015

Decent place to work; needs improvement.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with some really great people and really great clients. I derive a lot of job satisfaction doing everything I can for our best clients, some of whom are just a pleasure to work with. Aon has some seriously talented insurance specialists in their respective fields (environmental, management liabilities, claims, etc.) My work is also mostly challenging, varied, and interesting. Decent work life balance, too. Compensation is also decent and not terribly out of line with the other big brokers. My immediate boss is also outstanding and I've learned much from him over the years. I'm lucky in that I have a very short commute.

Cons

As one client said, "Aon can put together a $1 billion plus insurance program, but can't get an invoice out." Offshoring and outsourcing back office functions hurts the company in the long run. Absolutely horrible bureaucracy, especially with respect to IT. For example, I needed to update Java to access a prospects data room. At home, the process took less than 2 minutes. At work, after six weeks of trying, multiple layers of approvals and calls to India, I gave up. Contrary to "Client Promise", Aon will also sometimes put its internal bureaucracy ahead of a client's reasonable wishes. Too much "rah rah" buzzwords and silliness. No, your web survey isn't going to "revolutionize the insurance industry" no matter how many buzzwords you use to sugar coat things.

2.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

The people at Aon were alternately fantastic and horrible. Within your organization they would be great at pitching in and getting the job done. Unfortunately, people usually had to because of the lean (aka inadequate) staffing and resources allocated to get a job done. Consequently the best and brightest tend to come to Aon to learn the trade before leaving. It's the kind of Company where you come to learn before leaving to get rich elsewhere.

Cons

As a result of having too few hands and too few resources to get things done in a timely fashion the stress was, at times, incredibly high. In my eight years at Aon I had eight horrible Decembers which really puts a damper on the Christmas season. The other downside is Aon's refusal to invest in its people. Compensation increases are mediocre at best and are only made grudgingly. If you get one decent raise don't expect another for 4 to 6 years. Benefits are also surprisingly bad given the size of the organization and the resources it can leverage in risk management and human resources consulting. Health premiums for high deductible plans with HSA's are north of $100 per pay cycle with deductibles over $4000 and out of pockets over $7000. My current employer, which is a fraction of Aon's size, offers a plan in the same "metal tier" with lower deductible and out of pocket at a cost of just $5 per pay cycle. The dental plan is likewise ridiculously expensive for what you get. There's also the bureaucracy that you have to contend with. It's almost impossible to get basic hardware like monitors or cables. In one instance it took three months to get the necessary approvals from three layers of management above the department layer in order to get a cable that converted serial input to USB (retail value, $15). If you're looking at Aon for the special programs or benefits, and any one of those involves approvals involving HR or management above your department, just give up (for instance, forget about tuition assistance, which if by some miracle you get will result in a 7 to 10 year commitment to the Company).

2.0
Dec 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Generally nice friendly people, location is desirable as it is right in downtown and close to shops and restaurants, some management are smart however some middle management are not and it really suprise me how they get promoted. 401K matches 6% which is pretty good.

Cons

Some middle management get promoted based on relationship with their superior and not necessarily based on skill set. Pay is mediocre.

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