Aon Customer Service (CSR) reviews

3.9

71% would recommend to a friend

(122 total reviews)

Greg Case

95% approve of CEO

81% positive business outlook

Customer Service (CSR) employees have rated Aon with 3.9 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Aon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

122 reviews
3.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

For HR professionals the role represents a gateway to increase HR prowess and skill sets.

Cons

No Work Life Balance. Unreasonable inflexibility pertaining to PTO and Sick days usage. It feels like an act of congress is required just to get a day off or even few hours of a day off.

3.0
Jan 15, 2018
Recommend
CEO approval
Business Outlook

Pros

I really don't have many pros The company was a learn as you go kind of place it was very frustrating trying to learn things

Cons

Scheduled adherence was pretty hard they were strict on that No training There was no helpful managers

Viewing 85 - 87 of 122 Reviews

Glassdoor has 9,356 Aon reviews submitted anonymously by Aon employees. Read employee reviews and ratings on Glassdoor to decide if Aon is right for you.