Does Apartments.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Apartments.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Apartments.com. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Apartments.com?

44% of Apartments.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Apartments.com 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Apartments.com?

Sales Associate (13) , Sales Representative (4) , Customer Service Representative (3) , Account Executive (2) , Customer Support (2) , Mid Market Sales Executive (2) , Regional Director (2)

What are the pros of working at Apartments.com according to real employee reviews?

"Good salary and benefits." ((in 12 reviews)); "The schedule is flexible and the pay is good if you work hard." ((in 9 reviews)); "Given the opportunity to run everyday operations the way I see most efficient" ((in 4 reviews)); "Able to work from home 1 day per week." ((in 4 reviews)); "Casual work environment." ((in 3 reviews))

What are the cons of working at Apartments.com according to real employee reviews?

"Management is awful." ((in 5 reviews)); "Managers not expected to address as maintaining the status quo instead of improving anything is a must." ((in 3 reviews)); "CEO is a brilliant person, but terrible leader." ((in 3 reviews))

What are employees saying about Apartments.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Apartments.com layoffs and their outlook for job security at Apartments.com in 2026.

What are the top reviewed Apartments.com locations?

Chicago , Richmond , Atlanta , San Diego , Norfolk , New York , Michigan Center , Dallas , Houston , Berea , Montebello , Seattle , Baltimore , Venice

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Apartments.com

Part of CoStar Group

Apartments.com reviews

3.2

44% would recommend to a friend

(72 total reviews)

Andy Florance

54% approve of CEO

60% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Apartments.com has an employee rating of 3.2 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Apartments.com employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

72 reviews

1.0

Jul 2, 2023

Incompetent and Antediluvian Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Able to work from home 1 day per week. (Was better during the pandemic when Andy claimed to care about our health and mental well-being.) What a hypocrite he turned out to be. LOL We all know commercial real estate is on the downturn nowadays. He must hold onto the commercial real estate sector while he can.

Cons

(Was better during the pandemic when Andy claimed to care about our health and mental well-being.) What a hypocrite he turned out to be. LOL

3.0

Sep 30, 2022

Toxic from the top

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some really nice employees. I liked my team and my colleagues. Good salary and benefits.

Cons

Exec team is nearly all white mediocre males. No real commitment to diversity and inclusion. CEO promotes toxicity at every turn. He’s vindictive, spiteful, petulant, and unprofessional. I left because I didn’t want to be part of that culture anymore.

1.0

Aug 30, 2022

Stressful with no work/life balance

Sales associate

Recommend

CEO approval

Business Outlook

Pros

There are none. There is no intrinsic value in the work done here. It is simply people with jobs for the means of making money and paying bills. Do not expect support or compassion from management.

Cons

Highly political, everyone is only worried about making their own money. Goals are unrealistic and unattainable, and you do not make money if you do not reach goals. The compensation is 32 pages of confusion - in short - you do not get paid as much as they say you will during interviews for at least 6 months.

Viewing 25 - 27 of 72 Reviews

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Jobs at Apartments.com

Property Management Site Administrator

Maintenance Technician - Painting & Drywall

Maintenance Technician - HVAC (Licensed)

Maintenance Technician - Plumbing (Licensed)