Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 205 reviews)); "used to be great people and leaders" ((in 155 reviews)); "Company culture is great and business trajectory is impressive" ((in 76 reviews)); "The benefits are great as well!" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 57 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 69 reviews)); "Bdr salary is low and leads are bad" ((in 18 reviews)); "Training is broken down into 3 sections." ((in 14 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "The favoritism was obvious." ((in 8 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Sep 16, 2018

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The product is really amazing and useful. I would say it is the best in the industry. The long term overview for the company looks to be very good. The culture is amazing, and you feel like you are friends with everybody.

Cons

Promotion is seniority based and not merit based. Turnover is extremely high.

AppFolio Response

7y

Sorry to hear you didn't see the career growth you were hoping for. We truly do believe in merit-based promotions and have quite a bit of transparency around what it takes to be promoted, especially in the Customer Success team.

5.0

Aug 22, 2018

Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working at AppFolio! Everyone from upper management/leadership and your own team members are all willing to help you in your job and grow your career. From investing into your professional growth, team events, and training, its all part of the great supportive environment. The culture is super transparent and everyone is really passionate about achieving common goals that have helped fuel our massive growth. The pace is fast and it's really awesome to see how our products make difference in our customer's lives. That to me is really fulfilling. The people that AppFolio hire are all motivated, driven people and that pushes everyone to be their best.

Cons

This is my first real job so its hard to compare it to anything else. So maybe I am spoiled because it is so good?

4.0

Jun 10, 2018

software engineer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

we have good work-life balance.

Cons

salary is not competitive enough

Viewing 394 - 396 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

Sr. Product Adoption Specialist (Affordable Housing)

Account Executive - SMB

Revenue Operations Manager

AppFolio

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software engineer

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