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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      3.6

      Senior management

      AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jun 16, 2022

      Lisa Operator at AppFolio

      Operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible remote job. You get to create your own schedule. Basically, you are messaging with customers and assisting the AI bot, which is an automatic messenger. You manage the messages that the bot is sending out and sometimes you have to edit or write your own messages to customers looking for rental housing.

      Cons

      I wish the pay was more and there was benefits and you could work full-time.

      4.0
      Jun 15, 2022

      Solid SaaS company to start career

      Senior - business development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good people, managers want you to succeed -Product is constantly undergoing updates to stay competitive -Product is good for small business owners -Nice office amenities. They have barista inside with (free) coffee!! -Great training industry knowledge wise -Diversity and Inclusion is high -Room to move up

      Cons

      -Pay is below average for California -Monthly goals are set high, so it often is about half of BDRs who hit goal -heavy outbounding/cold calling not many solid inbounds -Competitors have a massive edge on AppFolio price wise/ ability to integrate with other software solutions -High turnover rate

      3.0
      Jun 14, 2022

      Standard tech company preaching culture and work/life balance

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have increased compensation to be more competitive for 2022. Inbound lead flow is substantially better than the average established software vertical.

      Cons

      Lot's of talk around work-life balance, but it doesn't really play out. We're supposed to let management know if we have ANY time off at least a month ahead of time, and when it's taken, there is obvious frustration and negative pressure from above. Round robin system for lead and account assignment was done away with in favor of a territory model that is half baked. Insane difference in success and inbound lead flow from one territory to another. Very high attrition company wide because they can't, or won't, pay people enough. Support, solutions engineers, account execs, you name it.

      avatar
      AppFolio Response
      3y
      Thank you for your review. While we regularly and thoughtfully review our compensation and rewards programs, we appreciate this feedback. We very much value work-life balance and strive to continue to find ways to make sure every employee is experiencing that balance. Thank you for your time!
      Viewing 403 - 405 of 1,144 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.