AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)
avatar

Shane Trigg

83% approve of CEO

67% positive business outlook

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Feb 17, 2017

Inside Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked at AppFolio for over two years and loved it. The team culture is work hard play hard... literally, a basketball hoop in kitchen. Everyone is like a second family. The product truly transforms companies lives.

Cons

Pricing went up, don't close as many deals with the new structure in place. We used to tell companies we can help them no matter the size, now all of that has changed.

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AppFolio Response
9y
So glad to hear you had a great experience working here - hope you find success and happiness at your next company too. Thank you for contributing to our success and for the advice as we grow.
4.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay, cool people to work with, decent job experience for future jobs, cool managers

Cons

Nearly impossible to leave the department in under 2 years, extremely heavy work load

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AppFolio Response
9y
So glad to hear you've gained some valuable experience in your role. Customer Success is typically the first job right out of college and is the perfect way to build important skills that you will carry with you throughout your career - communication, problem-solving, task management, teamwork and leadership are just a few examples of the types of skills developed while working on the front lines supporting our customers. That said, career growth takes time and sometimes doesn't come as quickly as you might hope for. I encourage you to take ownership of your own career, evaluate the skills you've built and match them to concrete examples of your accomplishments, work with your manager to understand which skills you can develop to grow your career and to earn another position or promotion in the company. If you feel you aren't getting enough help from your direct manager, please feel free to reach out to the Director or VP of Client Services (one of the Mikes). We have so many examples of team members who have are motivated to do the work to earn career growth and would love to help you on that path.
5.0
Dec 19, 2016

Nice company to work for

Recommend
CEO approval
Business Outlook

Pros

Good culture, good teammates, good work environment. I can't ask for more.

Cons

Santa Barbara maybe a bit boring comparing to cities like Los Angeles, San Francisco.

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AppFolio Response
9y
Santa Barbara....boring!?? No way :) Thank you for taking the time to share your experience as part of our engineering team. We appreciate all the work you do to make our software so great!
Viewing 421 - 423 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.