Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 204 reviews)); "used to be great people and leaders" ((in 164 reviews)); "Company culture is great and business trajectory is impressive" ((in 71 reviews)); "benefits are great" ((in 67 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 57 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 67 reviews)); "No training for new hires." ((in 16 reviews)); "The salary is low compared to similar roles for other companies." ((in 14 reviews)); "Condescending managers, blatantly obvious favoritism." ((in 10 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 10 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Work/Life balance

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

5.0

Aug 5, 2020

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great company -Stayed for the culture (tho the BDR team can be a bit competitive and somewhat micromanaged -- General nature of the beast -Very flexible and understanding group of people -Actually worry about your development and will look out for you -Will give you the ability to move to departments if you so desire -Great benefits -Your stepping stone if you have no Software sales experience prior to this company

Cons

-If you're going in for a sales role, either get lucky, play the game, or wait it out because the company culture is so good (at least here int he Dallas office) that sometimes having a slot to fill is very scarce and competitive. -Sometimes the transparency of the management team can be frustrating, especially if you understand business movements and why businesses do what they do. Generally, you'll get generic answers because they can't really indulge. -Ultimately tho, a BDR/SDR role is not a career

AppFolio Response

5y

Glad to hear that you appreciate the culture and that you recognize the BDR role can be a great opportunity for future growth at AppFolio. That said, future growth doesn't come from luck, it actually comes from hard work, great performance and a commitment to excellence - we have many many examples of this throughout our company and I hope you're willing to put in the effort to earn that next opportunity!

5.0

Aug 3, 2020

Growing company, resilient business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is growing, yet it retains its customer focus. It's got a very stable business, even in times of uncertainty like this. I have smart and energetic co-workers who I consider good friends. They support me and I work hard to not let them down. At the same time, the company gives me space -- I have a life outside of work too. Everyone is kind and open here.

Cons

Working from home is rough during COVID-19. I miss being with people at work.

AppFolio Response

5y

We are very committed to remaining focused on our customers - this is core to our values and culture. We all miss the opportunity to see each other in person!

5.0

Aug 3, 2020

5 Stars

Customer development manager

Recommend

CEO approval

Business Outlook

Pros

I honestly can't say how grateful I am to be a part of AppFolio. This is a company that exemplifies greatness. I've been with AppFolio 5 years. In that time I've seen a lot of changes. The company has grown, overcome and adapted to challenges, innovated, and built on its success year after year - all the while, keeping the employees and the customers in the forefront. During Covid, while the entire company is having to work from home, AppFolio has gone above and beyond to make the transition as seamless as possible, dedicated more resources to support employees' mental wellness and developed products and processes to allow employees and our customers to adapt to the situation. The founders of AppFolio, the leadership and my colleagues inspire me daily. I'm proud to work for such an amazing organization.

Cons

I don't know if there is a company out there that can be everything to everyone. That being said, the pros heavily outweigh the cons. So much so that there is nothing that I would like to call out here as a con.

AppFolio Response

5y

I'm grateful to be part of AppFolio too - we are all adapting to these new challenges together. Thank you for taking the time to share your perspective.

Viewing 673 - 675 of 1,144 Reviews

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