Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,215 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 208 reviews)); "used to be great people and leaders" ((in 159 reviews)); "Company culture is great and business trajectory is impressive" ((in 78 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 60 reviews)); "The benefits are great as well!" ((in 59 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 70 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "No training for new hires." ((in 15 reviews)); "Bdr salary is low and leads are bad" ((in 15 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What AppFolio locations have received the highest employee ratings?

San Diego , Santa Barbara , Goleta , Dallas , Los Angeles , Richardson

AppFolio reviews

4.0

82% would recommend to a friend

(1,142 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 19, 2025

There's something in the water...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have never worked for a company like AppFolio. It is truly rare to find a place where employees genuinely appreciate and respect each other through the good times and the bad. We talk about paddling as one and there is no bluffing about it.

Cons

Post covid hybrid working environment means you now have to manage meetings and deliverable timelines with teammates that span several time zones. This is hardly a deal breaker!

AppFolio Response

1y

We love receiving reviews like this, so thank you for sharing about your positive experience! It's especially encouraging to hear that our efforts around transparency are felt. And, I have to agree - our employees' genuine respect and value one another is truly special. For me, it's one of the things that makes AppFolio such a great place to work. Thanks for the part you play in this.

3.0

Mar 18, 2025

Eh pay

Bdr

Recommend

CEO approval

Business Outlook

Pros

Coworkers are nice people. Lunch provided once a week

Cons

Management Lot of meetings that are unnecessary

4.0

Mar 18, 2025

High Performance With Work/Life Balance

Sr. product manager

Recommend

CEO approval

Business Outlook

Pros

- Experienced executive leadership team that 'walks the walk' - Decent benefits, unlimited PTO - Culture is shifting positively towards performance and more transparency - Solving problems which impact millions of people through real estate - Focus on DEI, anyone can thrive at AppFolio if you're ambitious - Good bonus structure

Cons

Development Opportunities: Career progression can sometimes feel unclear. While the recent Job Architecture initiative is a step forward, consistent support from managers in creating individualized growth plans would further enhance this effort. Compensation: While competitive, salaries and RSU grants could align more closely with industry benchmarks to match the high expectations and attract top talent. Hiring Process: The hiring process, while thorough, could be streamlined to reduce time-to-hire and enhance the candidate experience.

AppFolio Response

1y

Thanks for your review. It's great to hear about your positive experience with our Leaders, Benefit offerings and culture. On the other hand, I'm sorry to hear that there's a disconnect for you on compensation. We’re committed to competitive, equitable pay through our pay-for-performance philosophy, which looks at performance, experience, internal equity, and market benchmarks. We know that looking at other companies can shape expectations, especially companies of different scale, and we aim to provide transparency around our approach. Additionally, I encourage you to talk with your manager directly about your career development concerns, and work together to come up with a plan. If your concerns remain, please reach out to your HR Generalist. Thank you again for your feedback.

Viewing 67 - 69 of 1,142 Reviews

Jobs at AppFolio

User Experience Designer

User Experience Designer

User Experience Designer

User Experience Designer

AppFolio

AppFolio reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

There's something in the water...

Eh pay

High Performance With Work/Life Balance

Jobs at AppFolio

AppFolio reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

AppFolio reviews FAQs

Jobs at AppFolio