Jul 28, 2020
AppFolio Response
5yGreat list of Pros and great advice to keep being transparent and supporting our team....we love longtime, loyal AppFolians!
AppFolio reviews
4.1
83% would recommend to a friend
Shane Trigg
83% approve of CEO
67% positive business outlook
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AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).
Reviews by job title
1K reviews
5.0
Jul 23, 2020
Outstanding Company Before Covid - Even Better Now!
Current employee, more than 1 year
Santa Barbara, CA
Recommend
CEO approval
Business Outlook
Pros
Great culture and work life balance and tremendous fun colleagues. Since no one had a crystal ball about how our software would stay viable, I am very happy to report that customers need our software even more than before Covid. Real estate investment companies, legal firms and property managers have become even more entrenched in all our offerings. Very exciting times. Management is incredibly flexible with each employee's personal needs during Covid. Big relief.
Cons
Miss seeing everyone's faces and the fun events we had in person. They will come back next year.
5.0
Jul 23, 2020
This Company Stands By Their Employees!
Anonymous employee
Current employee, more than 1 year
Santa Barbara, CA
Recommend
CEO approval
Business Outlook
Pros
From what I have seen, management at AppFolio really does prioritize doing the right thing for their employees. A few examples: -I experienced a very serious medical issue when I had been with the company for slightly less than a year. I received amazing support from my manager and the HR team that made it possible for me to take the time off I needed, and get the care I needed with company health benefits. My manager was incredibly supportive throughout the entire process and made it easy for me to return when the time came. I will never forget how the company supported me and made it possible to continue growing my career despite this significant challenge. - AppFolio was quick to do the right thing to protect employees from COVID-19, switching to fully remote operations quickly, canceling all work travel and events, and giving us the tools and resources needed to work successfully from home through 2020. - I have never once witnessed negative behaviors like gossiping, backstabbing other employees, or unhealthy rivalries. Unfortunately I have seen these behaviors at many of my previous employers, but never at AppFolio. Career advancement opportunities abound, and they go to those who deserve them, removing any pressure to compete with co-workers as if work were a zero-sum game. -Management does a great job of encouraging us to take time off and recharge! I appreciate that workaholism is not seen as a value. There is no unspoken pressure to work around the clock or take fewer days off, and managers set a great example of healthy boundaries between work and personal time. -AppFolio's hiring process is rigorous and results in a highly talented team, who I am grateful to learn from every day.
Cons
Listing cons feels like nitpicking, since AppFolio is genuinely a great place to work. If I had to list a few, they are: -The company is very large, and with so many different verticals and segments, sometimes it can be really challenging to work cross-departmentally. Obviously, progress moves more slowly than it would at a small startup, but the flip side of this is that we get things done right, innovation is validated by extensive research and listening to customers, and the company's stability is never in question. -It doesn't sit right with me that there is no differentiation between sick days and normal PTO days. I would prefer if the company offered a set number of sick days per year that were separate from PTO, which is gradually accrued (even if this meant slightly reducing overall vacation time). 20 days PTO seems like a lot, but any time you take off due to illness will be subtracted from this, and if you don't have enough PTO banked when you get sick, you'll need to take unpaid days off. Other software companies in Santa Barbara have more generous time off policies in this respect. But again, AppFolio has always worked with me, and ultimately I have been very well taken care of, which is more than you can say for most companies!
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