AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

83% approve of CEO

67% positive business outlook

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jan 3, 2020

Best Job Ever!!

Recommend
CEO approval
Business Outlook

Pros

My favorite thing about working at Appfolio is the amount of growth opportunities there are within the company - especially within Customer Success. When I was interviewing for my role, I heard a lot of talk about the potential for growth (something that was very important to me when picking my next job). Within a few months of accepting my offer, I saw first hand the people around me getting promoted to different roles. Within a year of starting, I was also promoted! In addition to that, the culture and environment of this company cannot be matched, this company promotes collaboration and the people I get to work/partner with are brilliant, kind and driven.

Cons

- No dogs allowed in the Dallas office :( - The view out of the window from the Dallas office isn't as pretty as the Santa Barbara office

5.0
Dec 31, 2019
Recommend
CEO approval
Business Outlook

Pros

AppFolio is a successful company that will only continue growing. Getting in to the company as a part of Customer Success is something I feel really lucky to have done, considering I did not have any corporate experience prior to working at AppFolio. The work is fast and there are high expectations set for the employees, but the management team is always available and focused on helping employees get the most out of their position here. In my first year on the Customer Success team I learned more about professionalism, task management, and customer service than I ever expected to learn (not to mention everything about the software). I really appreciate the focus on longer term professional development rather than just day to day performance. The pay is entry level, but the role comes with full benefits and PTO and lots of opportunity to grow.

Cons

I think it can be easy to get caught up in the day to day stress of working in customer service, but if you take advantage of the benefits that come out of the job and the opportunities that you can take within just the first two years it is easy to see that it is worth it. This role is for people looking to build a career, not just take a job. You have to start somewhere when you are beginning your career, and I feel really strongly that AppFolio is a great place to come in and learn what it takes to succeed in a big, successful company.

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Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.