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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Aug 11, 2021

      Great company, tough department

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - kind hearted people work here but often leave very fast - great company values

      Cons

      - do not value past experience - pay is very low considering cost of living - customer success department is a revolving door - management has little to no experience leading or supervising staff

      avatar
      AppFolio Response
      4y
      Glad you appreciated the company values and people but it sounds like this wasn't quite the right fit for you. Customer Success is a fast-paced role with great opportunity to engage with customers - that said, we do have high standards and expect a fast pace. We continually invest in leadership development and I'll be sure to share your feedback with the team.
      5.0
      Aug 4, 2021

      Great company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was here for about 2 years and this company helped me grow into the person that I am today! They care about you, their values are incredible, and the culture is great!

      Cons

      I would have liked to have seen more growth for employees, but overall, it was still a company where upward mobility was there, it just wasn't as often as you would like it to be.

      avatar
      AppFolio Response
      4y
      Wow - love to hear that AppFolio helped you grow as a person and in your career - we wish you the best in your next chapter!
      5.0
      Aug 2, 2021

      Great Company

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome company culture, they clearly care about their employees. Great people and innovative product. Great perks and flexible work schedule if needed.

      Cons

      Pay is below market rate and the CS team lacks commission opportunities.

      avatar
      AppFolio Response
      4y
      Happy to hear you're enjoying the company culture and flexibility.
      Viewing 781 - 783 of 1,144 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.