Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 197 reviews)); "used to be great people and leaders" ((in 163 reviews)); "Company culture is great and business trajectory is impressive" ((in 82 reviews)); "benefits are great" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 58 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 71 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "No training for new hires." ((in 15 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Dec 5, 2018

Talent Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-GREAT culture: People are friendly, welcoming, and can sense others love working here. Everyone is hardworking! Casual work attire. -MANAGEMENT: Great leadership, engaged and cares for employees' success, on top of things. No micro management. Trusts their employees. -LOCATION: Great area! This company is amazing! Can't say it enough.

Cons

Wish we can bring dogs to the SD location! :)

AppFolio Response

7y

Thank you for taking the time to share your thoughts on AppFolio - authentically feeling proud of the company you recruit for is so great!

4.0

Nov 29, 2018

Great culture. good people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Progressive, fast-paced. Lots of great people and depending on the department lots of potential for career growth and advancement.

Cons

All departments and teams are treated very differently. Particularly "corporate" departments who do not "generate" revenue directly even though the corporate teams typically work the most overtime and holidays; while departments like sales & marketing are constantly showered with swag, happy hours and praise. Employee appreciation can go a long way and some departments are given the short end of the stick.

AppFolio Response

7y

So glad you are happy with the career growth potential on your team. I'll pass on your feedback wishing for more department-level fun.

2.0

Nov 28, 2018

Don't Waste Your Time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company culture and location

Cons

No room for growth, management blatantly picks favorites

AppFolio Response

7y

Sorry to hear you're having a difficult time. I encourage you to speak with your manager and really uncover what it takes to grow your career. We have so many great success stories of team members who own their own destiny here and I hope you find it as well!

Viewing 850 - 852 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

User Experience Designer

Sr. Product Adoption Specialist (Affordable Housing)

Manager, Software Engineering

Sr. Software Engineer - Mixed Portfolio Foundation

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Great culture. good people

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