Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 199 reviews)); "used to be great people and leaders" ((in 166 reviews)); "Company culture is great and business trajectory is impressive" ((in 76 reviews)); "benefits are great" ((in 64 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 61 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 70 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "Bdr salary is low and leads are bad" ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 10, 2019

Company Culture Like No Other!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The on-boarding process with AppFolio was great! The BDR managers work extremely hard to make sure that you are set up for success. Very thorough training process. There is plenty of opportunity for growth at AppFolio as well!

Cons

There are no real cons about this company at all. As long as you are aware of what the actual expectations are of the BDR role then you will be set up for success. Work hard and you will be handsomely rewarded!

AppFolio Response

6y

Yes - work hard and you will be rewarded ! And I totally agree - the details matter. We are lucky to have so many passionate and engaged AppFolians....that is what makes this a great place to work.

5.0

Oct 10, 2019

Great Culture and Organizational Vision

Business development

Recommend

CEO approval

Business Outlook

Pros

1. Very helping and inclusive work culture. 2. Experienced management that listens and responds to employee requests/concerns 3. Strong revenue growth and a transparent vision from executives provides confidence in where the company is headed. 4. Benefits fall in line with other top companies in SaaS 5. Great work/life balance 6. The rate the company is growing provides many opportunities for career growth

Cons

1. Starting compensation is slightly below industry average. 2. If you're not organized and self-motivated, the daily grind can be overwhelming for some.

AppFolio Response

6y

So glad to hear you find our culture helpful and inclusive - I know this is something that's important to everyone at AppFolio. We are all working hard to maintain that small company feel as we grow and it starts with every team member caring about making this a great place to work, so thank you!

4.0

Oct 10, 2019

Great Company Culture

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The company culture is very positive and uplifting - most colleagues are very helpful and there are opportunities for advancement. For those that are motivated by daily, monthly and long-term goals, this is a great place to be as the company is always striving to progress.

Cons

Financial compensation should be a bit better and it would help reduce churn. Some colleagues that have moved on expressed that this is largely what motivated them.

Viewing 955 - 957 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

User Experience Designer

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Manager, Software Engineering

Sr. Software Engineer - Mixed Portfolio Foundation

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Company Culture Like No Other!

Great Culture and Organizational Vision

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