AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
avatar

Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

paid time off, company events, hack days, free snacks, lunches, beer, tshirts, foosball

Cons

Engineering management changes really affected the culture. For years, it was a fun and open environment, but many got frustrated with the new management focus on speed over quality and the bigger picture, the lack of transparency, and not having real input on decisions. Seemed like there were a growing number of senior employees getting fed up and leaving the company while others feared speaking up would affect their opportunities.

avatar
AppFolio Response
8y
Thank you for sharing your feedback and advice on how we can continue to improve. As we grow, we continue to build from our past but also work to embrace new approaches. I know how committed our leadership team is to building great software and keeping the team engaged and motivated. We wish you the best in your next endeavor.
2.0
Sep 9, 2017

Customer Success Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, awesome company, friendly workers

Cons

Not enough pay for what we do, stress not worth the job, mountain of workload everyday

avatar
AppFolio Response
8y
Customer Success is a tough but rewarding role - we have so many great stories of AppFolians who started their career on the front lines and battled through the highs and lows of customer service. I'm sorry it didn't work for you but hope you find success at your next company.
5.0
Aug 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Autonomous, great culture, company truly cares about employees, challenging work, use emerging technologies, supportive of career growth

Cons

Constantly busy (which is not always bad)

avatar
AppFolio Response
8y
So glad to hear that you're happy working here - after 3+ years it's great to hear that you feel cared about and have the space and autonomy to do your work. We are super committed to keeping the small company culture feeling as we grow - thank you for being part of our growth!
Viewing 967 - 969 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.