Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 207 reviews)); "Company culture is great and business trajectory is impressive" ((in 74 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 63 reviews)); "The benefits are great as well!" ((in 63 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 43 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 79 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 31 reviews)); "Bdr salary is low and leads are bad" ((in 14 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 10 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 11, 2017

I LOVE my job!

Implementation team

Recommend

CEO approval

Business Outlook

Pros

AppFolio is a great Company with amazing products that really cares about their employees. I've grown so much in my time on the Implementation Team. This is the best job I've ever had! There is so much opportunity and room for growth. The Company is growing really fast and it's exciting to be part of it!

Cons

I can't think of anything.

AppFolio Response

8y

Great review title :) Love to hear you feel this is the best job you've ever had - working with our customers during the implementation process is so important and we're fortunate to have committed and engaged team members like you!

5.0

Aug 4, 2017

AppFolio is amazing!

Director

Recommend

CEO approval

Business Outlook

Pros

I have been in the workforce for 12 years and had the chance to work for many great organizations, from start ups to international fortune 500. I can honestly say I have NEVER had as much confidence in an organization's future prospects as I have since joining AppFolio. Bottom line - I am so excited to be a part of the amazing growth story happening here at AppFolio - so much opportunity within my role to be impactful in adding value to our customers and business, as well as long term career opportunity to continue my personal/career growth. I few guiding principals that make AppFolio such a great place to be: -AppFolio is extremely customer centric, ensuring what we build meets important customer needs and enables their success. -Grounded, methodical approach to business planning and strategy, coupled with transparency throughout the organization, lends to high confidence in future direction. -AppFolio invests heavily in hiring the right people and maintaining an amazing company culture. I have never worked with so many talented, amazing people - on a professional and personal level.

Cons

There is more opportunity than we can execute against, we need your help so apply today!!

AppFolio Response

8y

Thank you for taking the time to share your experience at AppFolio - it is so great when you have years of experience working in other organizations as a comparison point. The guiding principles you mention in your review are some of the top reasons I also love working here - working alongside a focused and talented team has been important to us since the very beginning and will continue to be as we grow.

5.0

Aug 2, 2017

Great place to gain professional experience in SaaS

Senior inside sales representative

Recommend

CEO approval

Business Outlook

Pros

The sales department has a well oiled training plan that sets you up for success. I had no experience selling and with their training was a top performer right out the gate. I always felt coached and supported.

Cons

There were a lot of changes when I left and new management that were hired from the outside and unexperienced in management. Still love the company and am happy to see they are successful.

AppFolio Response

8y

So glad you appreciated the training and coaching you received from our sales program. Thank you for contributing to our success while you were here !

Viewing 976 - 978 of 1,144 Reviews

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