Great People, Great Company
Pros
From the physical set up of the office to the welcoming and innovative culture, AppFolio is hands-down the best place I've ever worked. Literally, every day I walk through the office and pass people or see them in the kitchen, I'm met with genuine smiles and asks about how my day is - many of these people I don't even know. AppFolio does an excellent job hiring great people who are intelligent, kind, fair, and motivated, and it shows. Everyone on my team is excited to do what they do every day, and pulls more than their own weight in their roles. I'm also not sure many people pick up on this, but even the way our offices are structured shows the value leadership place on their employees. In my building, just about all of the leadership offices (Directors+) are in the MIDDLE of the floor, so it's the employees on the frontlines who have window seats. Everyone has standing desks, and we work in an open environment. At first, I thought I would hate this, but when everyone on the team is open and willing to chat with you when you can solve something quickly, it's the perfect setup. If I can solve something faster by talking to someone in person, I'll just walk up to their desk and they're always willing to chat. I've never worked somewhere where people are so excited to solve problems and not annoyed that you're distracting them. AppFolio also has ample opportunities for professional development for everyone at the company, whether it's institutional or by team. Programs like Lunch N' Learns, where each one specializes in a topic like communications or project management, offer opportunities for you to be improving each day. Not to mention in my 3rd week on the job, both my manager and VP separately talked to me about where I see myself headed in the future, and how they can help me get there. I'm also constantly given opportunities to innovate processes and try new things - if I have an idea, they tell me to run with it (within reason, of course). And I'm not the only one, I've seen countless others try new things and have great success. AppFolio takes such care in hiring the right people that they trust in you to make the right decisions and take the company to the next level.
Cons
There are very few cons at AppFolio, and many pains are temporary and because of growth. For one, at the SB office, we're a bit short on space (this should be solved in 2020 with the opening of a new building). This makes the offices a little noisy, but nothing sound-canceling headphones can't solve. We're hiring rapidly but growing rapidly, so sometimes team size doesn't match company needs, but again, they're solving for that as quickly as possible. There are no issues I don't see being resolved in the next 6 months. Additionally, my personal frustrations stem from wanting to cover much more ground than I currently can because our team is in its infancy. Which, honestly, is pretty amazing that I wish I could work MORE! Excited to grow my team and do more amazing things with AppFolio.