Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 203 reviews)); "used to be great people and leaders" ((in 157 reviews)); "Company culture is great and business trajectory is impressive" ((in 78 reviews)); "benefits are great" ((in 70 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 58 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 70 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "No training for new hires." ((in 16 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 12, 2017

Best place to work. Could not have asked for more

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Too many to count. The atmosphere, the people, the leadership team, the pay and of course the T shirts. Everything about this company is amazing. Could not have asked for a better 4 years. One of the best decisions I ever made

Cons

Opportunities for current employees in certain spaces

AppFolio Response

9y

Thanks so much for taking the time to write a review. After 4 years with AppFolio I'm sure you contributed so much to our culture and business - we wish you the very best in your next adventure!

5.0

May 5, 2017

Maintenance Contact Center Representative Role

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved working in MCC. Everyone, from my co-workers to management, in the department is so positive, and the management really helped me grow from the start to become a strong employee. From there, at my one year, they continued to support me in my growth and in my transition to move up within the company. Management really helped to prepare me for this with mock interviews, critique, and resume / cover letter review, resulting in my successful promotion. I've really enjoyed my time in this role and I would recommend this company to anyone, and this position to anyone who would like a great entry point to an equally great company.

Cons

I can't think of anything bad to say. My experience at Appfolio has been extremely positive.

AppFolio Response

9y

This is such a nice review - thank you for taking the time to write it! Hearing about the support from your management team to help you grow and work toward a promotion makes me proud to be part of AppFolio!

3.0

May 3, 2017

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company culture is amazing. Some of the best coworkers who will become life long friends. Everyone is caring, kind, fun to be around. The company does a great job at giving everyone SWAG, monthly events, lots of catered lunches, teams do their own outings, overall the benefits are top notch.

Cons

-The management was rough. They really do not listen to you when you talk to them. It's just about growing the numbers in order to make upper management look good. -There is not much room to grow as they pull outside people to management positions allowing you to not build your career. - My manager told us multiple times "I do not expect you to stay here. This is not a long term job with growth. This is a position for college graduates and we can find them all over." ... How is that supposed to help you when the Director does not even try to help you build a career. - Lots of micromanaging in some departments. Daily meetings as a group and weekly individually. Creates for a belittlement and distrusting environment.

AppFolio Response

9y

Glad to hear you found the company culture amazing. We have so many stories of great internal growth, but each one of them has earned it. It can be frustrating to feel that you're not experiencing the right amount of growth and often challenging to reflect on the areas you can work on to earn the next promotion. It sounds like you've moved on and I hope you find success in your next endeavor.

Viewing 994 - 996 of 1,144 Reviews

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Best place to work. Could not have asked for more

Maintenance Contact Center Representative Role

Anonymous

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