Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 200 reviews)); "Company culture is great and business trajectory is impressive" ((in 75 reviews)); "benefits are great" ((in 65 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 60 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 46 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 69 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "No training for new hires." ((in 14 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

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AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jan 16, 2019

Customer Success Key Account Manager

Customer success key account manager

Recommend

CEO approval

Business Outlook

Pros

AppFolio truly cares about their employees. I am new to the company, and I have found the on-boarding process to be well- structured and extremely helpful to my role! My peers and managers are always happy to help, and everyone is super welcoming. The culture at AppFolio is awesome! Work/life balance is a priority. The company truly sees their employees as family.

Cons

There isn’t a single con.

AppFolio Response

7y

Thanks for taking the time to share your feedback -so glad to hear you appreciate the culture and feel valued!

5.0

Jan 15, 2019

Feel Lucky to Work Here!

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

I love my job and AppFolio! I feel very lucky to be a part of this awesome company. If you work hard, you will be rewarded and recognized. Upper management is always looking for ways to improve, grow, and expand our scope. This is very inspiring as an employee and provides lots of opportunity for growth within the company. I cannot say enough about the culture. I feel like my coworkers have become family. I don't believe many people can say this about their job but I actually look forward to coming to work every day.

Cons

Tuition reimbursement for graduate school would be a plus!

AppFolio Response

7y

Such a great comment 'If you work hard, you will be rewarded and recognized' - this is true! Thank you for choosing AppFolio to kick off your career!

3.0

Dec 18, 2018

Customer Success Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positive work environment, youthful culture, collaborative peer relationships. They really make you feel welcome and part of the team the second you walk through the doors on your first day.

Cons

Position is essentially a glorified Call Center Tech answering questions from angry customers that don't understand how the product works and makes it your fault. Management has you sit dead in the water reviewing videos about the product info without any expectations of what your comprehension level should be until you are finally scheduled a training class where you are given the exact same review materials from before training started, where you have to balance tedious training modules and incoming client cases you are not ready to work yet.

AppFolio Response

7y

Glad to hear you found it a positive work environment and the team is welcoming. Customer Success is a great place to start your career in a tech company and we have so many examples of team members who jump in and embrace the challenge, but that said, it is hard work! It sounds like you're not finding the right fit here at AppFolio. Life is too short to stay in a position that isn't right for you and it sounds like you may be ready for a change.

Viewing 1003 - 1005 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

User Experience Designer

Sr. Product Adoption Specialist (Affordable Housing)

Manager, Software Engineering

Sr. Software Engineer - Mixed Portfolio Foundation

AppFolio

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Customer Success Key Account Manager

Feel Lucky to Work Here!

Customer Success Manager

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