Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 209 reviews)); "Company culture is great and business trajectory is impressive" ((in 77 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 63 reviews)); "The benefits are great as well!" ((in 62 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 47 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 71 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "No training for new hires." ((in 15 reviews)); "The salary is low compared to similar roles for other companies." ((in 14 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 3, 2017

Great company

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

High caliber of co-workers, culture of continous improvement, successful business, modern technologies, fun-loving atmosphere.

Cons

Relatively high proportion of inexperienced engineers.

AppFolio Response

9y

Thanks for taking the time to share your experience at AppFolio. We are so proud of our engineering culture and the quality of our software - thank you for contributing to both of these elements. We wish you the best in the future!

5.0

Mar 20, 2017

Amazing company, committed leadership, phenomenal product..

Sales

Recommend

CEO approval

Business Outlook

Pros

Appfolio is flat out a fantastic place to work. The company has bred a culture of transparency, collaboration, and care both internally and with customers. The Executive team is consistent, extremely bright, and cares about the team and our customers. Sales leadership specifically is committed to the success of every individual and has created a culture of learning, development, and career growth. You could not ask for anyone more passionate about AppFolio and every individual in the sales group. The product is awesome- it works, it's fun to sell, and customers genuinely love it.

Cons

I find it difficult to think of anything I would change. No company is perfect but Appfolio comes fairly close.

AppFolio Response

9y

Thank you for this kind and thoughtful review. You covered many of the areas we really value and focus on - our customers, our team, our culture and delivering an excellent product. Glad to hear that you feel that sales leadership is committed to your success! Thank you for helping us build a great company :)

2.0

Mar 17, 2017

Executive sales leadership needs help

Key account executive

Recommend

CEO approval

Business Outlook

Pros

Great people and great snacks in the fridge! Colleagues are always supportive and willing to help or work through a deal.

Cons

Upper sales leadership is not committed to the success of the sales team, is rude and disrespectful, and has next to zero knowledge of our product.

AppFolio Response

9y

Our AppFolio Sales team is focused on the customer and delivering the highest quality sales process tailored to each individual business' needs and goals. We're proud of the customer-centered sales culture we have built and the investment in career development for our internal team members leading to Account Exec roles and Management. We do have an open door policy and always look to improve - please consider sharing your thoughts in person.

Viewing 1006 - 1008 of 1,144 Reviews

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Great company

Amazing company, committed leadership, phenomenal product..

Executive sales leadership needs help

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