AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Feb 14, 2017
Recommend
CEO approval
Business Outlook

Pros

By and far, the best reason to work at AppFolio is the people. They only hire the cream of the crop! They are smart, conscientious, and caring. The product is slick and cutting edge. The Engineering and Product teams have their fingers on the pulse of the property management industry and understand how to release product that really makes a difference in the lives of our clients! The pay is very comparable to other local software companies for a Success position. And contrary to some reviews, Customer Success offers a lot of room to grow with the company both personally and professionally, but there is a natural order. For starters, you have to put in time to master the product, which has a steep learning curve and is constantly changing and improving. This can take well over a year, so you have to be patient. You also have to show middle and senior management you are dedicated to the company and are willing to roll up your sleeves and put your time in. The company is growing a lot and positions are always opening up. If you make it clear that you want to grow with the company they'll advance you.

Cons

It is hard to plan labor needs to meet queue needs, so you can feel overwhelmed at times. The management team is sensitive to it and they are doing everything they can do mitigate it.

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AppFolio Response
9y
Thanks for taking the time to share your experience at AppFolio. I love hearing you say that you have to put the time in to master the product and be willing to roll up your sleeves and get the work done. This is the kind of attitude and work ethic that we do look to reward with career growth over time.
5.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Management is amazing! Anyone from Mid-management up to the CEO are COMPLETELY friendly and appreciable! Especially the CEO. He is extremely approachable and has a fantastic personality! From day one, you are family. I recommend all my friends and family to check out the career section! EVERYONE I know knows I work for AppFolio. I would say in the 22 years of my professional career, this place ranks in the top 2!!

Cons

No cons to think of at this time. It truly is an amazing place to work!

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AppFolio Response
9y
Thank you for taking the time to write such a nice review! I especially love that we rank in the top 2 places after 22 years of working - that gives you great perspective and makes me proud that you're so happy to be here!
4.0
Jan 30, 2017

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice benefits, nice team and manager, overall great work environment

Cons

hard to meet new people in different teams

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AppFolio Response
9y
Thanks for taking the time to write a review. We are always looking for creative ways to help more team members meet each other. This year we're planning some more lunches, another give-back event, the annual Avocado Takedown and even more cross-functional working teams -- -if you have some ideas please send them my way!
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Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.