Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,220 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 215 reviews)); "Company culture is great and business trajectory is impressive" ((in 77 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 59 reviews)); "The benefits are great as well!" ((in 58 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 45 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 68 reviews)); "Bad management, impossible to hit goals" ((in 37 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "Long training period that seemed more checklist oriented vs. valuable to prepare" ((in 18 reviews)); "Bdr salary is low and leads are bad" ((in 16 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , New York , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(286 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Work/Life balance

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 19, 2022

Great culture and work environment with compensation shortcomings

Senior qa engineer

Recommend

CEO approval

Business Outlook

Pros

Love the people I work with, my day to day, the work life balance. AppFolio cares about their employees and does seen to try its best. I am excited to come to work everyday and feel like I am learning with lots of room for growth.

Cons

Compensation for product development. We are losing our best to not being able to match competitive salaries. Someone will always be able to leave a job for more, but the fact that we are not even trying to come close to matching makes us lose more great employees than we should. This is especially bad for the QA team where we are 2nd class citizens in the org. Senior QA do not get the same yearly bonuses as Senior Developers, UX, and Product. How is that fair?

3.0

Sep 16, 2022

Flexible hours and hostile managers

Operator

Recommend

CEO approval

Business Outlook

Pros

My team recently unionized and the other employees in my role are the brilliant (many hold advanced degrees). The hours are flexible.

Cons

My position was framed as a technical writing and bot training position when I interviewed, but unfortunately since the company that created the product was acquired by AppFolio, they've brought in new managers who don't have experience with the product and see us as overpaid call center workers. In addition, there are very limited hours available due to over-hiring, but our managers still require us to meet minimum hours, which can be beyond stressful. There's very little room for advancement (wages have remained fixed for the last 3+ years). Morale on my team is very low.

AppFolio Response

3y

Thank you for leaving a review – my team reads each and every one because we know feedback is essential to keeping AppFolio a great place to work. AppFolio’s AI operator population is a talented and diverse team, many of whom deeply appreciate the flexibility their positions afford them. It is true that as our AI products have matured, so too have our staffing requirements. But creating an environment that brings out the best in all of our people is and will remain our highest priority.

5.0

Sep 15, 2022

Amazing leadership & talented teams

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- leadership at every level is professionally mature, organized, and deeply values and supports their teams. - the majority of leaders at AppFolio practice servant leadership, and are committed to developing their team and removing roadblocks - great transparency around how performance is measured, compensation and market ranges, and a refreshing focus on career pathing

Cons

- pay is less competitive than at the start up or fortune 500 company level, AppFolio is a medium sized company that has had explosive growth, and even with market adjustments, with many employees based in California, the pay feels a little behind -as the company has grown rapidly, there are some growing pains around cross-functional collaboration and silos. Definitely normal at this stage, and better than many other companies of similar size/maturity, but can still create challenges for employees.

Viewing 100 - 102 of 286 Reviews

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Great culture and work environment with compensation shortcomings

Flexible hours and hostile managers

Amazing leadership & talented teams

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