Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,214 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 201 reviews)); "used to be great people and leaders" ((in 165 reviews)); "Company culture is great and business trajectory is impressive" ((in 75 reviews)); "benefits are great" ((in 62 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 60 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 74 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "Training is broken down into 3 sections." ((in 17 reviews)); "The salary is about average." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What AppFolio locations have received the highest employee ratings?

San Diego , Santa Barbara , Goleta , Dallas , Los Angeles , Richardson

AppFolio reviews

4.0

82% would recommend to a friend

(1,141 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 2, 2017

Great place to gain professional experience in SaaS

Senior inside sales representative

Recommend

CEO approval

Business Outlook

Pros

The sales department has a well oiled training plan that sets you up for success. I had no experience selling and with their training was a top performer right out the gate. I always felt coached and supported.

Cons

There were a lot of changes when I left and new management that were hired from the outside and unexperienced in management. Still love the company and am happy to see they are successful.

AppFolio Response

8y

So glad you appreciated the training and coaching you received from our sales program. Thank you for contributing to our success while you were here !

5.0

Aug 1, 2017

Great place to start or grow your career

Customer engagement manager

Recommend

CEO approval

Business Outlook

Pros

- Fellow coworkers are easy going and friendly - Company events - Senior Leadership - The product - Company Growth This is definitely a company where hard work, dedication and a willingness to learn & help your peers pays off. Do not expect to have a promotion or a title change handed to you, it is certainly earned through showing your merit. This is truly a great place where you can begin your career out of college or if you are switching industries. I've had the pleasure of seeing the company grow tremendously in the 3+ years that I've been here and I do not see a ceiling at all. The sky truly is the limit here.

Cons

The only con that I had (compensation & benefits) has been addressed and continues to be as we grow.

AppFolio Response

8y

This is one of my very favorite comments 'The sky truly is the limit here' - it sounds like in your 3+ years with AppFolio you've really made the most of the opportunity. This is the key to having a great career (anywhere...!) but especially here at AppFolio.

5.0

Jul 7, 2017

Best Career & Life Decision

Account executive

Recommend

CEO approval

Business Outlook

Pros

I've always made it a priority to surround myself with intelligent and genuine people. AppFolio has this in spades. Management is open to change when great ideas are presented. I've been promoted multiple times over the past 3yrs. Employees are driven, agile, and fun to be around! (Plus, I met my wife here!)

Cons

In-house daycare would be awesome

AppFolio Response

8y

Love this headline - so glad that AppFolio has been both a great career and life decision for you. With multiple promotions and growth in 3 years you clearly are making the most of your career here....and it sounds like you've come up with a few great ideas too :) Thank you for helping us find so many new customers!

Viewing 1075 - 1077 of 1,141 Reviews

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