AppFolio reviews

4.0

82% would recommend to a friend

(1,142 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Nov 21, 2013

Great products and people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employees, great educational / flexible atmosphere, competitive salary.

Cons

It has grown very quickly - so everything that goes along with that . . . (more politics, more separation from execs to the rest of the group, slowed growth within some departments) No 401K match

3.0
Nov 19, 2013

Growing pains.

Recommend
CEO approval
Business Outlook

Pros

I worked with many wonderful and intelligent people at AppFolio. AppFolio Property Manager is a good product that many customers genuinely love. Santa Barbara is a beautiful, if expensive, place to live. They offer decent benefits to salaried employees. Free snacks. Fitness classes several times a week.

Cons

Low pay. Anemic raises. Little to no opportunity for advancement. An unequal culture. There is much lip service paid to company values that are not exercised. Rampant cronyism in the middle tier of the company, at the expense of promoting from within. Incompetent and under qualified middle management. Disconnect between upper and middle management. AppFolio is trying very hard to become profitable before a future IPO, putting a huge strain on sales and customer support as more poor fit customers are brought on. Scaling up is proving to be AppFolio's largest problem.

3.0
Oct 31, 2013

Not what it once was...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plethora of free snacks/beverages and the occasional free lunch. The people are great, starting pay is decent and the stock options are decent. There are some company sponsored sports teams that are always fun to be a part of. Young company.

Cons

Upper management seems to be disconnected from the actual happenings at the bottom. Middle/lower management are unqualified and put a priority on furthering their career instead of developing a strong knowledgeable team. Raises are slim, and a job well done is non-existent. Lack or poor interdepartmental communication reeks havoc throughout the company. Little to no growth or mobility. Politics are always being played. Management is too concerned about their employees time card than they are about their performance. They are no longer a customer service first company and are now focused on profitability.

Viewing 1126 - 1128 of 1,142 Reviews

Glassdoor has 1,215 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.