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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.0

      82% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jun 26, 2024

      AppFolio Review

      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked with really smart people who were good at their job

      Cons

      It was a startup at the time and I notced leadership would over inflate their team's performance in order to keep the positivity up

      2.0
      Jun 22, 2024

      Read the Benefits Fineprint!

      Ux designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company does try to focus their annual vision and goals based on what’s happening in the market and therefore, many of the projects are high profile and impactful features. Team members are nice to work with. Managers and leadership are really good at political speak so that it doesn’t feel political but it really actually is. This is probably more of a con.

      Cons

      The compensation and benefits have a lot of caveats that you might not know about until you have to use it. 1. You don’t accrue any PTO while on any kind of leave. 2. Your annual raise (which is effective in March for everyone else) is effective only upon your return from leave. This inequality makes those who go on parental or bereavement leave or sabbaticals further feel like they are being penalized for having a life outside of work, which is against their culture for promoting great work-life balance. So they may give you “generous” 100% paid 18 weeks of parental leave but if your leave happens to be through March, you’re technically not 100% paid since your raise doesn’t come into effect until you return. 3. Your bonus is also prorated to only the days you’re an “active” employee and is only effective upon return. 4. During the interview process, don’t believe the recruiter when they say this role is eligible for any potential RSUs. More than likely you will get none or only 50% of what they say the role is eligible for.

      avatar
      AppFolio Response
      1y
      Thank you for taking the time to tell others about your experience at AppFolio. We strive to create an equitable workplace for all employees, including our approach to PTO and LOA. Our policies are fairly standard, aligned with peer companies. Pay while on LOA is based on a lookback of prior earnings vs. any planned upcoming pay adjustments. Regardless, it sounds like this information was not clearly communicated to you, and we're sorry this was your experience. We always want to communicate our benefits with clarity and consistency, and will keep working to do better.
      Viewing 142 - 144 of 1,144 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.