Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 203 reviews)); "used to be great people and leaders" ((in 157 reviews)); "Company culture is great and business trajectory is impressive" ((in 78 reviews)); "benefits are great" ((in 70 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 58 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 70 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "No training for new hires." ((in 16 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 7, 2024

Good company- Horrible Management

Account executive

Recommend

CEO approval

Business Outlook

Pros

The company overall is great to their employees. Great benefits, good culture.

Cons

Certain managers pick favorites and if you’re not one of them, you get treated horribly. They don’t even try to give you feedback, they just bring you down so much that you want to quit. Certain senior managers need to realize how they manage their team isn’t acceptable and that’s the real reason employees don’t see growth under her.

5.0

Jun 3, 2024

Great place to work with promising outlook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Wonderful and experienced team members; great people to learn from - Friendly, welcoming, collaborative environment - Clear goals and structure around work; clear review process/opportunities for pay increases and feedback - Great in-office perks! Also love the ability to WFH and hybrid model - Lots of fun events put on by AppFolio, including team bonding and lunches, which make me feel appreciated - Even as an individual contributor, feel I have a voice and my opinion matters. Work is meaningful and appreciated. - Growing ERGs, "watercooler events" with cool speakers, and -opportunities for connection and inclusivity company-wide - Supportive and kind managers - CEO is clear, transparent, and communicative in our goals - Business seems to be heading in a positive direction as far as product + profits

Cons

- Lots of change last year, which was hard. Still recovering a bit but company feels like it's stabilized A LOT compared to last year. - Lofty goals; high performance culture. Not a bad thing but means you are expected to bring 100% to your work. - WLB can be tough during busy seasons, but there's a real effort to improve that. It's all relative- still normally working at most ~50 hour weeks which is a win compared to other companies :)

AppFolio Response

2y

Thank you for taking the time to share such a thorough review. It's great to hear so many of the things that make your experience as an AppFolian a positive one, and to know that our efforts to make AppFolio a great place to work are paying off. One of our values is "Listening to Customers is in our DNA" - and we apply that to our people too. We believe our employees' voices matter, so it makes me especially glad to hear that we are walking the walk here, and you are experiencing this in your day-to-day.

5.0

Jun 2, 2024

Great job experience

Data analyst intern

Recommend

CEO approval

Business Outlook

Pros

Overall I loved working here, it was eye opening and it was my first internship out of college.

Cons

Too focused on guidelines, not enough work being done but trying to reach meaningless goals

Viewing 151 - 153 of 1,144 Reviews

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Good company- Horrible Management

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