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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Sep 15, 2021

      Great company with room to improve!

      Manager, value added services
      Recommend
      CEO approval
      Business Outlook

      Pros

      -100% remote, I can honestly say the company is targeting top associates -flexible -company equity, 401k match -all of my peers are collaborative and genuine, we work as a team -clear goals with autonomy to reach goals. This challenges us and prepares next wave of leaders -investment in DE&I -thank you fridays we’re amazing! -customer focus, we really care about our customers and want to provide the best service! All peers are committed

      Cons

      -No bonus structure -PTO is basic, almost lacking -onboarding experience is a bit long and confusing

      avatar
      AppFolio Response
      4y
      Thanks for your feedback - we are always looking for opportunities to improve as we grow!
      4.0
      Aug 6, 2021

      Very young and friendly staff

      Associate customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work remote during the pandemic. The company offers lots of training and lots of work. There is always more to do. It was as good experience. Short commute from my home to the office.

      Cons

      Training was sub par when compared to others training programs that I have had. It consisted of Long dull power points, knowledgeable but dull presenters and Homework and test! Maybe it was because of the pandemic? Please realize that not everyone learns in the same way or same pace. The classes were too long and the onboarding task were frustrating because they were often times over items not covered during the presentations. I never got to meet anyone in person (due to pandemic)

      avatar
      AppFolio Response
      4y
      Thanks for sharing your experience and for the feedback.
      2.0
      Jul 6, 2021

      Favoritism

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had free snacks/drinks and casual workplace

      Cons

      Low pay and work hours suck unless you were a favorite of management. They won’t even consider working with your schedule.

      Viewing 223 - 225 of 1,144 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.