Pros
I worked with many wonderful and intelligent people at AppFolio. AppFolio Property Manager is a good product that many customers genuinely love. Santa Barbara is a beautiful, if expensive, place to live. They offer decent benefits to salaried employees. Free snacks. Fitness classes several times a week.
Cons
Low pay. Anemic raises. Little to no opportunity for advancement. An unequal culture. There is much lip service paid to company values that are not exercised. Rampant cronyism in the middle tier of the company, at the expense of promoting from within. Incompetent and under qualified middle management. Disconnect between upper and middle management. AppFolio is trying very hard to become profitable before a future IPO, putting a huge strain on sales and customer support as more poor fit customers are brought on. Scaling up is proving to be AppFolio's largest problem.