Appian reviews

3.6

61% would recommend to a friend

(794 total reviews)
avatar

Matt Calkins

54% approve of CEO

51% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

794 reviews
3.0
Aug 2, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Product and product development is world class.

Cons

Achieving sales targets is difficult with many hurdles with internal processes and approvals to accomplish what is needed for customers.

5.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture is great, and a lot of opportunities to grow within a department

Cons

Can be hard to find areas for development outside of the department

3.0
Jul 29, 2023

+1 Avoid Customer Success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is great and flexibility and work life balance is good.

Cons

The Customer Success department brings in fresh college graduates and advertises itself as a great department to grow a career - but look at how many people are still there three years later. There are very few Senior or Principal Consultants. The role is not recognizable outside of the Appian industry, meaning you can really only get jobs as an Appian Developer for partner companies. You can try to transfer to Engineering, but that has been discouraged recently with two years minimum spent in CS and managers in CS will make the transfer very difficult (keeping you in the department for 90+ days after you've received an Engineering offer) even if you have more than 2 years. It can be difficult to feel like you are making an impact. It is also interesting and frustrating that it continues to feel like a startup - it has over 2000 employees and is supposed to be a business process company, but consistently incorrectly estimates how long projects last and tries to understaff projects without looking at metrics.

Viewing 301 - 303 of 794 Reviews

Glassdoor has 870 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.