Appian reviews

3.6

60% would recommend to a friend

(790 total reviews)
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Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

790 reviews
1.0
Apr 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Solid product that "does what Appian says it does". Solves real business problems.

Cons

Whatever you want to call the market that Appian plays in - BPM, Case Management, Rapid App Dev - there are some serious challenges to consistent growth. These types of products have been around for a couple of decades now, and are constantly squeezed by pure-play "application" software companies (salesforce, sap, oracle, etc) as well as the unique customization requirements that only custom programming can accomplish. It is not easy selling these products. Appian itself is one of the least sales-friendly companies I experienced in my 20 years in the space. I felt like a contractor more than an employee, with little investment on their part in developing a collegial sales team either through training or a president's club. I also witnessed sales personnel being terminated for sharing competitive information with their colleagues - I had never seen that before!

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Appian Response
7y
Thank you for taking the time to share your feedback. Although we do not currently provide a Presidents Club to recognize the success of our sales organization at this time, we have worked diligently to create a rewarding compensation plan. Additionally, our sales enablement department is changing the "business as usual" process, by extending on-boarding to ensure proper training, including more interactive workshops to bootcamp, our Sales Kickoff and Quarterly Business Review meetings. Additionally, they've added podcasts, tips and prospecting tools to help our sales force achieve success. We've even begun providing greater visibility and recognition for our reps to show our appreciation. Given how fast our whole organization is growing and changing, I hope you'll check back in to see what else we're adding and changing to show our reps that we care and value their contributions.
5.0
Apr 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Working at Appian is invigorating. Appian hires very bright people who strive to delight their internal and external clients. Appian is committed to being the best in class enterprise low code application platform and continues to impress and expand our position in the marketplace with the analysts. Employees genuinely care about one another, and the team spirit is alive and well.

Cons

Appian is a high growth company that demands high energy and commitment as we establish brand awareness...important to be fully engaged every day for success.

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Appian Response
7y
We appreciate you taking the time to write a review on your experience over the past 3 years with us! As we continue to grow and expand, we are committed to maintaining the environment you described. Thank you again!
5.0
Apr 5, 2019

Sales director

Recommend
CEO approval
Business Outlook

Pros

- Most importantly: most of us are seasoned sales professional and appreciates a sensible, structured solution selling approach and an innovative product to sell that customers really need. You can find all that at Appian. But the most important reason I am happy to stay and help build this brand is that I can collaborate with smart and emotionally intelligent people on different levels of the organization and that in particular includes sales management that really pitches in, helps out, allow mistakes and is interested in seeing you succeed. - attractive sales bonus plan with unlimited OTE and compelling base pay - great product set that innovates 4x per year. - customers really need this for their digital transformation / ideal for a solution selling approach. - great team working - Anglo’s mix between millennial agility and seasoned professionals - you get genuinely asked how you are doing on forecast calls and people mean it. - people around you understand that they are not ‚know alls‘ even if they have the track record. People like to see others succeed. Good number of leaders are female which shows that this organization is inclusive and adult. - founders can be believed and are passionate to grow their business

Cons

- growing pains. Need to control the amount of internal admin calls and threads. - some managers don’t add a lot of value - international hr programs need to be updated. Base pay adjustments sub par - career growth opportunities need to become clearer

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Appian Response
7y
Thank you for taking the time to share such a thorough review! While you stated that you are a former employee, your review leads me to believe you are still currently employed here. Either way, thank you for the candor and specific examples of what is working, and areas that we can continue to improve. As our mission is to lead a world class sales organization, please don't hesitate to contact me directly if you have any further feedback. Thank you again!
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Glassdoor has 865 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.