Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
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Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
3.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

A world leading product, great features and constantly improving. Some incredibly dedicated and talented people across most departments.

Cons

Most departments see themselves are siloed and not required to work with others - their job is their job, they will do it to the best of their ability and then they will pass on to other people. Unfortunartely this does not work for this platform and it leads to challenges and customer issues. The latest strategy turn towards passing on implementation to partners with no quality assurance is also massively problematic - however there's a culture of "we're Appian - customers and partners should be grateful to even be talking to us, so they'll accept whatever we give them". There is little to no customer obsession.

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Appian Response
1y
Thank you for sharing your experience and for recognizing the strength of our product and the dedication of many team members. We're glad you saw the talent and commitment that we also deeply value. We’re sorry to hear about your siloed experience and concerns around implementation quality. These are important areas of focus for us, and your feedback reinforces the need to continue improving cross-functional alignment. We appreciate the time you spent with us and wish you all the best in your future endeavours.
1.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Appian has historically hired very intelligent people. The engineers I've worked with directly are some of the smartest people I've ever met.

Cons

Everything has been going downhill since layoffs in 2023, but the dam burst at the end of 2024 when the CEO announced that the company would be going back into the office full time in 2025. Regardless of an individual's opinions on working from the office, this loss of flexibility is incredibly unpopular and has resulted in many significant departures. Employees with long tenure at the company have been leaving on a regular basis, which in turn has contributed to increased stress among those still remaining, since Appian is refusing to backfill many of these new vacancies with experienced hires. There's plenty of hypocrisy from leadership in the messaging from leadership, not just concerning RTO, though that is understandably a large factor. Leadership claims to understand how disruptive unpopular decisions like these are, but never incorporates employee feedback into any of this decision-making, nor do they make changes once a decision is made. It's a shocking level of obstinacy and shortsightedness from a company that claims to value culture and agility. These decisions would be understandable at a big corporation that is already a market leader, but Appian is still trying to prove itself against its competitors which have a major leg up on us in terms of capital and market share. Treating our intelligent employees poorly will force them to leave, making it impossible for our product to compete in the market. Appian may be in a better financial situation now than it was in 2023, but it has come at the cost of many talented individuals leaving for companies that offer better compensation, more working flexibility, or both. The environment only continues to grow more stressful, and a breaking point will be reached sooner rather than later if leadership does nothing to address employees' concerns and stop the outflow of top talent.

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Appian Response
1y
Thank you for sharing your perspective. We recognize this is a period of change and adjustment, and it won’t be the right fit for everyone. We believe strongly in the value of in-person work. Collaboration, connection, and speed of execution are foundational to how we operate, and we have seen that being together in the office enhances all three. While we do remain flexible, similar to how we operated pre-pandemic, we also know that no one model works for every individual. We respect those who decide to pursue opportunities better aligned with their preferences. We are proud of the incredibly talented people at Appian, past and present, and remain focused on building a culture that supports intensity and excellence.
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Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.