Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
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Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
2.0
Nov 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Strong product, clear cut vision, great care of the customer

Cons

Struggling to break into the big leagues, missing key capabilities that causes key losses. Talks a lot about culture but fails to walk the walks.

2.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

If you're on the right project, with the right client, and you luck into one of the few teams, your career will thrive. If you're coming out of college then it's a good starting point.

Cons

There is NO strategy besides delivering the oversold promise of sales like you're in a low cost off shore dev center. Your team will be way under-experienced and your management will expect miracles. No one will care or take any improvement seriously so don't bother. They'll tell you to find your own time to work on it. Fall in line into CSM or Architect. There is no training after the intro academy or planned free time. Get ready for crappy equipment(no macbook unless you're mgmt), worse offices (well, cubicles), no training, lower hiring standards, and your client's products needs to be triaged indefinitely in favor of some gimmick to make a sales demo splashy. You will be treated as a less respected employee since you're not sales or engineering. The talent is put on the worst projects and/or made to carry teams so they end up leaving or switching departments. The C suite propagates this by spending most of their time caring about sales or engineering

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Appian Response
7y
Thank you for taking the time to provide us feedback and I’m sorry that things didn't work out for you here. I would agree with your words, that the Professional Services department is truly an “ultra high skilled department”, and we will continue to invest in its talent. I’m sorry that you were unable to take advantage of the training programs that the company provides such as: our Appian MBA program for new managers, Appian University which every employee has access to including a full library of over 3,000 LinkedIn Learning and Udemy courses, Presentation Skills training, and tuition reimbursement for those seeking to continue their education . Training is an important part of our strategy and one we will continue to invest in.
5.0
Dec 21, 2016

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Great company with powerful product and committed leadership. Wonderful work environment. Solid benefits package. Superb company events - movies, ticket lotteries for sports and shows, Holiday party. Sales has access to senior leadership to help influence deals. This is a growth company in growth mode. Everyone influences the direction of the company. If you need to be heavily managed, this is not the place for you. If you want to contribute ideas, ask for help when needed, and influence product and marketing - you will succeed here.

Cons

Like every software company, new releases have some glitches - which can surprise the client and Account Executive. Some internal systems are archaic and cumbersome, but the company focuses on external development rather than internal.

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Appian Response
9y
Thank you for taking the time to share your experience at Appian. A lot of hard work goes into creating the positive environment you write about so thank you for recognizing it. I agree, the time & expense system is outdated. The Finance Team is working on modernizing it -- something we can all look forward to.
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Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.