Is Apple a good company to work for as a Developer Support Advisor?

Developer Support Advisor professionals working at Apple have rated their employer with 3.8 out of 5 stars in 324 Glassdoor reviews. This is a lower than average score with the overall rating of Apple employees being 4.1 out of 5 stars. Search open Developer Support Advisor Jobs at Apple now and start preparing for your job interview by browsing frequently asked Developer Support Advisor interview questions at Apple .

Does Apple pay Developer Support Advisor employees well?

Developer Support Advisor professionals rate their compensation and benefits at Apple with 4.2 out of 5 stars based on 324 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Developer Support Advisor salaries at Apple.

How happy are Developer Support Advisor professionals working at Apple?

64% of Developer Support Advisor employees at Apple would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Developer Support Advisor professionals have also rated Apple with a 3.2 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.7 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Apple?

Specialist (4638) , Software Engineer (2021) , Technical Specialist (1361) , Apple Genius (961) , Sales Associate (799) , Sales Specialist (756) , Technical Expert (726) , Manager (614) , Product Specialist (549) , Senior Software Engineer (473) , Mac Genius (470) , Intern (462) , Home Advisor (409) , Operations Specialist (393) , Mac Specialist (Apple Store) (390)

What are the pros of working at Apple according to real employee reviews?

"The benefits are great and the brand value it adds to the resume is fantastic." ((in 6291 reviews)); "Working from home is great and the people you work with and meet are the best." ((in 3154 reviews)); "The pay was good as well and discounts were probably the best part of working at Apple" ((in 3106 reviews)); "Great culture and ability to work your way up if you are motivated or interested in a career at Apple." ((in 1721 reviews)); "The team is great and you bound with peers that make your days easier and manage the overall stress" ((in 1003 reviews))

What are the cons of working at Apple according to real employee reviews?

"No work life balance for full time because of very strict schedule rules and policies." ((in 1780 reviews)); "Workload and intensity: The “Apple perfectionism” culture means you’ll work long hours or feel like you should." ((in 1028 reviews)); "But know that there is 0 accountability for bad managers and so there are toxic teams that go undetected." ((in 1027 reviews)); "poor leadership: unsupportive and lack of genuine approach" ((in 306 reviews)); "They are very hard on you about taking time off and want you to always be at everything." ((in 269 reviews))

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Apple

Apple Developer Support Advisor reviews

3.8

64% would recommend to a friend

(324 total reviews)

Tim Cook

67% approve of CEO

73% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

3.7

Culture & values

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Developer Support Advisor employees have rated Apple with 3.8 out of 5 stars, based on 324 company reviews on Glassdoor. This indicates that most Developer Support Advisor professionals have a good working experience there. Apple is rated in line with the average (within 1 standard deviation) by Developer Support Advisor professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

324 reviews

3.0

Jul 13, 2026

Big tech experience with challenging customer interactions

Advisor

Recommend

CEO approval

Business Outlook

Pros

- big tech on resume - work from home

Cons

- dehumanizing talking to certain customers - a lot of metrics to monitor performance

5.0

May 19, 2026

Great pay and benefits, but scheduling can be tough

Advisor

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits for remote work

Cons

Sometimes the scheduling can be harsh

3.0

May 2, 2026

Great communication skills but very busy environment

Senior advisor

Recommend

CEO approval

Business Outlook

Pros

You learn great communication skills and get 15% off Apple products

Cons

Lots off calls and very busy

Viewing 1 - 3 of 324 Reviews

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Apple

Apple Developer Support Advisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Big tech experience with challenging customer interactions

Great pay and benefits, but scheduling can be tough

Great communication skills but very busy environment

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Apple reviews FAQs

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