Pros
I made a lot of good friends I still keep in touch with. I became a certified mac technician and got to go to Cupertino to do it. That is about it.
Cons
I WISH I COULD SAY ZERO STARS. Awful pay they cap what you can make after so many years of being there and unless you move to manager you never will get a raise again They did a way with with the Genius role Work life balance is a joke it was a cage match trying to get time off and if you didn’t get what you needed people would call out sick anyway. Managers did not care and always put the customer first Even if you or the normal protocol was being followed They also would provide passive aggressive advice or fearless feedback how to do better Discount is awful as retail does not make enough to afford anything even with the discount The watches came out and t was 50% off for a month that was a joke. Managers got free iPad pros for Christmas and employees got a branded water bottle. Corporate shuts down for holidays and retail barely gets a few pizzas for working on a holiday Years later and things have gotten worse I would say stay as far away as possible. It is not a good place To be and it is not what it used to be.