Apple reviews

4.1

79% would recommend to a friend

(43,142 total reviews)
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Tim Cook

86% approve of CEO

73% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 43,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

43K reviews
2.0
Aug 13, 2015

A Great Place To Have Worked

Recommend
CEO approval
Business Outlook

Pros

The people are out-of-this-world. Apple knows how to spot talented, caring, and truly compassionate and savvy representatives of their brand. The benefits are comparable to many other tech-related companies, including educational, commuter, 401k, medical, dental, and vision (even for part timers) and purchase discounts for yourself, friends and family.

Cons

The pay sucks compared to other tech firms, but this IS retail, so even if you're a Genius, you will cap out around $18/hr. So there is a dead end if you're not considering management. And I wouldn't since the work/life balance that Apple states is part of their Credo, is actually disingenuous - that's been documented. HR is outsourced, so you're really at their mercy with regard to policy. The schedules are determined by store needs, not by seniority - which can be fair or not considering your perspective. Basically, you work when they need you, so good luck with having a "normal" life. Hard on the students especially, despite the educational reimbursement. Customers can be very hard to manage especially in the more busy and often crowded stores. If you're in the least bit agoraphobic or have noise sensitivity, this is absolutely wrong environment to work in. And you better get used to standing for many hours on end.

5.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The people, fellow employees. We're a family in (almost) every store and when you visit other stores you're welcomed with open arms. (makes vacations interesting). Store meetings are like big parties, managers are excellent people-people. High energy, amazing benefits (dental, vision, general), great discounts.

Cons

The customers are all horrible. Spoiled teens and kids, entitled adults. Some people think just because they own an apple product they get special treatment. Always angry and foul mouthed. It's rare to actually have a pleasant interaction with a customer.

3.0
Jul 25, 2015
Recommend
CEO approval
Business Outlook

Pros

it's not as bad as working for dell i guess

Cons

the sense of culture that was present before steve died has been replaced with generic, empty corporate sloganeering, focus only on numbers, and an utter disregard for employee satisfaction. overworked, under compensated. adversarial relationship between different groups that support the online store/retail online. apple rewards management for all the wrong things especially being professional jerks, frontline reps aren't paid a living wage for what it costs to live in Austin. members of customer service teams at apple (as well as other groups ) are on assistance because they don't get paid enough. everyone constantly has new responsibilities added but without the appropriate increase in pay. this is especially true of the poorest among us. apple also constantly outsources jobs to other companies in the states but doesn't seem to care about the quality of those sites or the extremely low pay of the employees there. all we hear is "focus on quality" at sites where the people hired are making just above minimum wage to perform a very complicated job that requires a high degree of competency. Most of the people at the facilities are not qualified to do the job as they have little to no technical skills, no job experience, or they are too old or sickly to flip burgers. Plus, you get what you pay for. good people are not going to take a job that pays $8 an hour.

Viewing 358 - 360 of 43,142 Reviews

Glassdoor has 52,760 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.