Apple reviews

Extremely negative work environment*** - Everyone, both customers and employees are miserable. Written all over everyones face. Energy is so negative its hard not to absorb it. 0 work life balance. - No such thing as availability, required to have open availability weekdays and weekends. Typical shifts are 12:30-9:30, 1:30-10:30, 11-8. CONSTANTLY HAVING TO BE THE BEARER OF BAD NEWS: - Wait times for appointments being HOURS for same-day service and at least a week for book-from-home. - Repair prices typically starting at $149+ tax for failures entirely out of the customers control. Devices fail for no reason frequently. If the customer is outside one year without extended warranty 0 exceptions are made and the customer has to pay out of pocket. The company has grown so massively, the products are made in massive increments and not with close attention to detail. - Customers losing all of their precious information (contacts, photos, text messages etc) because they don't know how to backup their information. Customer expectations are high and they feel entitled - belittling constantly - angry customers cursing - getting called names solely because you were the shirt and work for the company Compensation - They start you higher than the average retailer but for what you have to deal with and for how much the company makes daily, weekly, annually.. its actually a joke. - After taxes and benefits get taken out, only average $10-12 an hour. Constantly having sales and business goals to meet but no commission or incentives based on fantastic performance. Average sales were over $100,000 a month and you see absolutely nothing. - Annual raise is a mere .40 cents

Work life balance was terrible never saw family on holidays. You never work the same schedule for more than 6 months. The managers drink the koolaid way too hard and are most of the time unqualified to even be managers. The job is great for a year but just like everyone who does it you will get burnt out and will start to hate your life. That is guaranteed!!! I’ve never seen so many people take off on leave because they needed to get out and reset for a little while or so many people complain about hating their job.Like double digits of people out. Every month. There is no chance of upward movement because Apple likes to make people do jobs and not pay them for it. Lot of rotation shifts so that they never have to pay you more for doing more work. You do the same thing everyday answering phone calls and the only motivation you have is to get off the phones. Oh you do get 3-6% raises every year which is almost laughable . The day I left was one of the greatest feelings I’ve had in a long time . There were days when I would rather take off and not get paid then go to work and hate my life. Think about that