Apple reviews

-work hours were very unforgiving at times. scheduled to work on weekends leading into a full week with only one day off to break the schedule -no visible upward mobility within the job, either you'd stay as a remote call center rep, or you'd graduate to being a call center mentor -high stress if you are not prepared for full time on the phones -live and die (figuratively speaking) by statistics and caller reviews which can be fairly given out, or unfairly -at times, the reference software would freeze and crash while assisting customers, which leads to longer call times -general feeling of odd complacency with working in the remote call center among coworkers, simply because "it's Apple we're talking about"

If I had to choose something negative, I would say that schedules can change unexpectedly which can be inconvenient, however it's not a big deal. I like to remind everyone looking for a job, that there will be parts of ANY job that you don't like, it's just a matter of finding one good enough to deal with those downsides. And Apple has so many positives that outweigh the bad ten fold.