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      Applebee's

      Engaged Employer

      Applebee's reviews

      3.7

      58% would recommend to a friend

      (9,792 total reviews)
      avatar

      Tony Marolejo

      67% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Applebee's has an employee rating of 3.7 out of 5 stars, based on 9,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Applebee's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      10K reviews
      2.0
      Sep 19, 2014

      Fine for a little, but nowhere to spend years of your life.

      Hostess
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff was for the most part pleasant as were our customers. Managers were okay, but not the best.

      Cons

      not much room for advancement, a lack of knowledge of where one employees job ended and the other began, and general lack of care about customers. Also, low pay for anyone who wasn't serving. Maybe this accounted for the lack of teamwork

      4.0
      Sep 15, 2014

      Applebee's has allowed me to work a flexible schedule

      Server at applebees
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at Applebee's long enough that I basically feel as if I work with my second family. My managers have always been very flexible with my schedule, which has allowed me to go to school and spend quality time with my family.

      Cons

      Secret shoppers are the worst. We are encouraged to use a scripted dialogue with our guests to upsell certain items, and although I can see this would be valuable to someone who is uncomfortable talking to strangers, for me it is simply irritating. I don't feel its appropriate to annoy my guest by suggesting a drink, appetizer, and dessert when they know what they want. However because Applebee's participates in the secret shopper program we have no choice but to assume each guest is a secret shopper and be sure to suggest items or we can be punished by being placed in our secondary position or have our hours reduced due to a poor score on a shop. Like I said, I do see the value of the secret shopper program, however if my guest enjoys my service, has a meal delivered in a timely manner which they enjoy, I think there should be an option for them to say, she didn't suggest a darn thing but she wowed me so don't punish this server.

      2.0
      Sep 14, 2014

      Stressful work environment that has poor structure across multiple franchises

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tips are the best part of this job and every day is interesting at the very least. The people you work with are maybe the best part, but only because you share the same distaste for this place.

      Cons

      They try to get you to work off the clock which is ridiculous as most of your pay comes from tips. Why would I stay after you clock me out without my knowledge? Dishonest and just bad business.

      Viewing 241 - 243 of 9,792 Reviews
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      ReviewsApplebee's reviews

      Glassdoor has 10,434 Applebee's reviews submitted anonymously by Applebee's employees. Read employee reviews and ratings on Glassdoor to decide if Applebee's is right for you.