Aramark reviews

3.3

51% would recommend to a friend

(12,102 total reviews)
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John Zillmer

58% approve of CEO

42% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
5.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I love it. Best for student. Loved the hardworking team mates.

Cons

Too crowded and most used to skip their task. Otherwise everything great.

1.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent entry-level opportunity for those interested in operations and gaining basic management experience. Experience varies by manager: Possibility of a positive experience if paired with a strong, supportive direct manager.

Cons

Marginalization of non-operations roles: Other functions are treated as non-essential, with little regard for employee well-being. Highly variable leadership: Quality of leadership and priorities vary widely across managers. Short-term focus: Driven primarily by quarterly financial results, often sacrificing employee morale and client satisfaction. Weak HR function: Human Resources is transactional and lacks strategic focus on talent development or retention. High turnover: Frontline turnover often exceeds 50%, with no effective strategy in place to address it. Employees seen as expendable: Workers are treated as cost items, frequently laid off to meet financial targets. Poor internal coordination: Decentralized structure leads to inefficiencies, such as layoffs in one unit while hiring in another. Inconsistent strategic direction: Frequent shifts in company strategy create instability (e.g., centralization followed by decentralization). Outdated leadership: Current management is profit-driven and resistant to innovation. Lack of innovation: Long-tenured leaders hinder change and adaptability, contributing to client loss. Annual layoffs: September layoffs create a culture of job insecurity. Advancement based on politics: Career growth depends more on internal politics than merit or performance. Values not upheld: The company's stated values (like integrity) are not reflected in employee experience. Better alternatives exist: Competitors may offer greater stability, support, and opportunity.

1.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Mostly calm on the weekends

Cons

Little to no co-support. Need more.

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Aramark Response
10mo
Thank you for taking the time to write a review. We take comments of this nature very seriously as Aramark UK is committed to creating a positive, inclusive and supportive work environment for all our colleagues. If you are happy to do so, please email us at careers@aramark.co.uk so we can get in touch to discuss your experience in more detail.
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