Aramark reviews

3.3

51% would recommend to a friend

(12,100 total reviews)
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John Zillmer

58% approve of CEO

42% positive business outlook

Aramark has an employee rating of 3.3 out of 5 stars, based on 12,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aramark employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Dec 9, 2019

It's like the wild, wild west (side of Market Street)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many people I met during my time there were great. The new building is beautiful, and I appreciated the amenities such as coffee and occasional snacks.

Cons

I was loyal to Aramark for several years, and during this time I was consistently overlooked for promotional opportunities and underpaid severely (like, to the point where when you do the math and take a look at the actual title and salary range, I'm quite sure it may have been illegal). During my last year with the company, I was the product of restructuring that resulted in a title change and double responsibilities with no increase in pay - that's not uncommon at Aramark. In fact, you're lucky to have a job after restructuring, which happens at least annually. Senior management is aloof to their own shortcomings and lack of leadership capabilities. Some people are lucky and have great bosses, but not so for me. I never received actionable feedback; everything seemed rooted in passive aggression as a retaliation for my desire to grow at the company. I was at such a wits end over the way my manager treated me that I called the employee hotline, and was told that "maybe your boss just had a bad day, and you should try confronting her with your problems." No one in HR at the corporate level ever fielded a conversation or was willing to facilitate, despite reaching out with my concerns via email. On top of all this, Employee Engagement feedback is not anonymous, it's used to gauge high performing talent for advancement (higher engagement=better), and worst of all, legitimate concerns are never acted upon. For a company that prides itself on "integrity and respect always," I never once felt like I could bring my true self to work. This was by far, the most hostile, unhealthy work environment that I have ever experienced. Although I could not be happier at my current employer and I'm exceeding all expectations, the conditions under which I worked at Aramark continue to affect me adversely from a mental health perspective today.

2.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Days off and benefits are good.

Cons

I have been in delivery for over 13 years, this is the most poorly managed, unethical company I have ever worked for. Invoices are never right, you never get the product you need for your route and then management blames you for not have everything delivered to you. Prices keep increasing and then you are in trouble when customers want to quit because of such big increases. I have never had a day when I received all uniforms and other product needed to do my job. I am a proficient driver and with this company it seems like I'm in trouble for wanting to do my job ethically and proficiently. It's like the company wants me to be ok with doing a half fast job, they just don't want my accounts to know that I am. They want me to lie and scam and cheat accounts out of whatever I can get away with. Then if the account notices the company blames you and you get in trouble. It's always a lose lose situation working for this company. You can never do anything right. If you take false charges off of invoices for accounts the company is not happy, if you leave the charges on the company is happy until accounts say something, and then the company threatens to fire you. I have never been so worried about losing my job on a daily basis because of wanting to do my job proficiently. It's so backwards working for this company. If it were not for the benefits I would have gone back to my previous employer who was honest and ethical with both accounts and employees.

1.0
Oct 1, 2019

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

None that come to mind

Cons

90-100 hour work weeks. Culture that frowns on time off after big events. Rampant rumor mill. Very little career progression. No recognition for accomplishments. Boss was promoted into position after sleeping with superior. Non-existent guidance from immediate superior. Nine people held my position in a five year period ( I sincerely doubt all nine people were bad). Two-faced HR person.

Viewing 214 - 216 of 12,100 Reviews

Glassdoor has 13,019 Aramark reviews submitted anonymously by Aramark employees. Read employee reviews and ratings on Glassdoor to decide if Aramark is right for you.