Biggest cons is the management. I don't know if it was the locations I worked at or what but management here was really lack luster. Everyone pretended to help while looking for excuses to yell at you and act like they knew what they were doing. The moment they didn't need to be there they would hide back in their offices and look at their phones for hours until we were swamped with customers and had to come help.
Aside from management, moving up in wage is little to impossible. They can only boost you up $0.25 if you get a great evaluation from your location manager. But you only get raises once a year. If you take up a supervisor position you can get a $1.00 raise but that position just makes you the scapegoat for whatever manager you have at your location.
Last thing would be discipline and hiring. They will yell at you all they want but you would never be fired. Had lots of coworkers just not show up for work with no notice, which would lead to immediate firing due to their policy, but they still didn't fire them. We would be left short handed and without help because of this guy and they still kept him scheduled instead of replacing him. That aside they will hire anyone with a pulse but don't fire anyone so if they hired terrible people you are stuck working with them until they give up.
