Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Great Work Life Balance" ((in 21 reviews)); "Good benefits and time off." ((in 20 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 15 reviews)); "Excellent work environment" ((in 10 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 14 reviews)); "Salary is low." ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 7 reviews)); "low pay, the same people advancing, managers don't have a clue," ((in 3 reviews)); "The compensation is far less than ideal." ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

2.0

Feb 13, 2025

RUN

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was a great company culture, and lots of support from management

Cons

If you don’t want to get screamed at on the phone all day, don’t work here.

3.0

Dec 30, 2024

Claims

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, Flexible work life balance

Cons

nepotism, poor lower management. Pay could be better for the stress level required.

3.0

Nov 29, 2024

good place to work

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great family environment lots of good people

Cons

heavy workload, no mobility in company

Viewing 34 - 36 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Cybersecurity Manager

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Arbella Insurance

Arbella Insurance reviews

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Claims

good place to work

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