Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)
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Paul Brady

100% approve of CEO

89% positive business outlook

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

177 reviews
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong work life balance, with a generous amount of PTO days. People actually take it without guilt or friction. Management and colleagues are very respectful of PTO days. The tone is pretty consistent across the company, not just something that varies by department or manager. It's something you can genuinely count on. * Great opportunity for professional growth, with lots of opportunities to attain certificates and higher education with financial support from Arbella. The company has a clear track record of promoting from within. If you put in the work and make your ambitions known, there are legitimate opportunities to move into new roles and take on expanded responsibilities over time. * Opportunities for social impact through paid volunteering opportunities. Managers are supportive of employees stepping away for volunteering commitments, which makes participation feel like a genuine perk rather than something you have to negotiate for. Opportunities have included volunteering at a food pantry with Interfaith Social Services, walking a 5K to raise money for Dana-Farber Cancer Institute, and more. * Authentic DE&I culture with people from many different backgrounds represented at both the decision-making and entry levels. Perspectives from different backgrounds aren't just welcomed in meetings, they clearly influence how the company thinks and operates.

Cons

* Hybrid and remote options are available; however, if you are expected to be in the office, the traffic in the area is no secret. The office is located in Quincy, MA so for those living in the north shore of Boston and beyond, the bumper to bumper traffic through the city on your way in can be overwhelming during peak hours. * The office is located in a commercial corridor with lots of different businesses and offices. Outside of the in-building food court, restaurants and other dining options are not within walking distance, rather a short drive away.

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Arbella Insurance Response
1mo
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on work-life balance, opportunities for career growth, volunteer opportunities, and commitment to D&I. We’re always seeking ways to improve our workplace, so we genuinely value this detailed feedback.
5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Faced paced environment Always busy (makes the day fly by!) Can work independently but can always refer to my team for help Great relationships with my colleagues Love the research aspect of underwriting Collaboration with agents Plenty of opportunities for promotions and career advancements

Cons

System issues Sometimes unreliable network Tough emails/phone calls Smaller team so often times we cannot get everything done in a day that we want too and need to get done

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Arbella Insurance Response
1mo
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate Arbella’s work environment, support from management, and career opportunities—among many other things. We’re always seeking ways to improve our workplace and maintain our "best place to work" reputation, so we genuinely value this feedback.
5.0
Mar 12, 2026

Couldn't be any better

Recommend
CEO approval
Business Outlook

Pros

Arbella is a wonderful employer, truly. The company itself, employees, volunteering opportunities, benefits, management, and upward mobility are all top notch. After I spent about a year here, I knew I never wanted to leave, that is saying something!

Cons

The only con is the 3 days in office/2 days home hybrid schedule. I wish it was 2 in office/3 at home. Ultimately, the pros outweigh this singular con by a huge margin.

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Arbella Insurance Response
2mo
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our volunteer opportunities and benefits, among many other things. We’re always seeking ways to improve our workplace, so we genuinely value this feedback.
Viewing 55 - 57 of 177 Reviews

Glassdoor has 193 Arbella Insurance reviews submitted anonymously by Arbella Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Arbella Insurance is right for you.