Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and time off." ((in 24 reviews)); "Good work/life balance" ((in 17 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Excellent work environment" ((in 9 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 15 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "nepotism and corruption" ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

5.0

Apr 23, 2026

Fast-paced environment with great teamwork but system issues

Commercial underwriter

Recommend

CEO approval

Business Outlook

Pros

Faced paced environment Always busy (makes the day fly by!) Can work independently but can always refer to my team for help Great relationships with my colleagues Love the research aspect of underwriting Collaboration with agents Plenty of opportunities for promotions and career advancements

Cons

System issues Sometimes unreliable network Tough emails/phone calls Smaller team so often times we cannot get everything done in a day that we want too and need to get done

Arbella Insurance Response

1mo

Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate Arbella’s work environment, support from management, and career opportunities—among many other things. We’re always seeking ways to improve our workplace and maintain our "best place to work" reputation, so we genuinely value this feedback.

5.0

Mar 12, 2026

Couldn't be any better

Product department

Recommend

CEO approval

Business Outlook

Pros

Arbella is a wonderful employer, truly. The company itself, employees, volunteering opportunities, benefits, management, and upward mobility are all top notch. After I spent about a year here, I knew I never wanted to leave, that is saying something!

Cons

The only con is the 3 days in office/2 days home hybrid schedule. I wish it was 2 in office/3 at home. Ultimately, the pros outweigh this singular con by a huge margin.

Arbella Insurance Response

2mo

Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our volunteer opportunities and benefits, among many other things. We’re always seeking ways to improve our workplace, so we genuinely value this feedback.

4.0

Mar 5, 2026

Benefits

Claim service specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Generous paid time off.

Cons

Promotions do not seem to align with the standard performance metrics.

Arbella Insurance Response

3mo

Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our benefits offerings and generous PTO. We’re always seeking ways to improve our workplace, including employee development and career path opportunities, so we genuinely value this feedback.

Viewing 4 - 6 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Claims Service Assistant II - Hybrid

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Arbella Insurance

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Fast-paced environment with great teamwork but system issues

Couldn't be any better

Benefits

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