Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits" ((in 20 reviews)); "Great Work Life Balance" ((in 19 reviews)); "People are nice and friendly." ((in 18 reviews)); "Great culture and values" ((in 14 reviews)); "Excellent work environment" ((in 9 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Compensation Concerns: Several reviews mention that the pay is low and not competitive with industry standards." ((in 13 reviews)); "The salaries are severely below the state average and not competitive" ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 7 reviews)); "low pay, the same people advancing, managers don't have a clue," ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Norwood , Sharon , Tewksbury , Worcester

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

3.0

Jul 7, 2022

Nice people Bad pay

Software developer

Recommend

CEO approval

Business Outlook

Pros

Nice people Flexible work life balance

Cons

Pay is far below average Difficult to move vertically

4.0

Jun 27, 2022

great culture, low pay

Claims representative

Recommend

CEO approval

Business Outlook

Pros

love the people at the company, rarely take work home. PTO and benefits are amazing

Cons

base pay and salary is very low compared to other companies. work can be demanding, stressful and strenuous. content of the job can be dry and boring if you are not in love with insurance.

1.0

Feb 12, 2022

Forced return to office

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Fewer and fewer pros. Healthcare is still top notch.

Cons

Forced return to office despite everyone being successful working remote. Very few safety protocols. People leaving in droves due to forced return. Leadership extremely out of touch with what employees want.

Viewing 79 - 81 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Claims Service Assistant II - Hybrid

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Arbella Insurance

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Ratings by category

Ratings by demographic groups

Reviews by job title

Nice people Bad pay

great culture, low pay

Forced return to office

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