Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits" ((in 20 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Good work life balance, great coworkers" ((in 6 reviews)); "Excellent work environment" ((in 6 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 16 reviews)); "The salaries are severely below the state average and not competitive" ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "nepotism and corruption" ((in 3 reviews)); "low pay, the same people advancing, managers don't have a clue," ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

5.0

Sep 14, 2020

Great place to work

Insurance representative

Recommend

CEO approval

Business Outlook

Pros

Management listens, educational opportunities and work/ life balance.

Cons

Not remote (during non- Covid times)

4.0

Feb 3, 2020

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible and very friendly work environment

Cons

Growth is stunted. Getting into IT management is difficult from the inside

5.0

Jul 10, 2019

Great

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Good environment in the office, great sense of team and everyone is always willing to help each other. Management does a wonderful job at recognizing the hard work that is done. Management is very approachable with any questions or concerns you may have, you never have to worry about saying the wrong thing or feel like you cannot speak up about something. Coworkers are great, especially when the job gets to be high stress. The office does a lot of raffles, get togethers, celebrations, etc which are helpful in maintaining a clear head space. The benefits are amazing. TONS of PTO! There are also tons of volunteer opportunities you can participate in as well to get away from the desk by giving back.

Cons

Claim volume is not manageable in the hours you are paid salary to work. The company does promote work/life balance, but it is hard to leave the desk and go home without thinking of the dozens of things that you could not get to because the volume is so high. Pay is a little low when you start, but the benefits somewhat offset this.

Viewing 103 - 105 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Cybersecurity Manager

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